Leonard Buzzelle | Page 9

Great dealership and awesome staff Went in early to discuss my current lease ending. Bonnie, Leonard and Adam worked out a deal to end my current lease and start a new one for identical Went in early to discuss my current lease ending. Bonnie, Leonard and Adam worked out a deal to end my current lease and start a new one for identical terms. They were all very efficient and fun to work with. I service my vehicle here all the time as well and the service department is excellent as well! More

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Very professional service My experience was excellent Treated with respect I think I got a pretty fair deal Janet and Leonard were helpful and professional I would recomm My experience was excellent Treated with respect I think I got a pretty fair deal Janet and Leonard were helpful and professional I would recommend them to anyone More

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it was a search to find the right sales person the initial contact person did not get details straight, was not open to giving information till it was a sure sale, got my name wrong, sent email to the initial contact person did not get details straight, was not open to giving information till it was a sure sale, got my name wrong, sent email to my niece... My next sales person was phenomenal, personable, listened, paid attention, knew the vehicle, able to explain it all courteous and accurate. More

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Fast and easy service From the ease of making my service appointment to the job done by the service folks (Donna, Jace, Jerry S.) all helped the process move smooth and From the ease of making my service appointment to the job done by the service folks (Donna, Jace, Jerry S.) all helped the process move smooth and were all as usual , helpful and good to work with, The facility is spotless, and first class. The super luxury car guys could take a lesson from Hopkins Honda mike s. More

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Great car buying experience Got a great vehicle and enjoyed the buying process. Didn’t feel pressured to buy. Sales, finance and management were accommodating and friendly. Slav Got a great vehicle and enjoyed the buying process. Didn’t feel pressured to buy. Sales, finance and management were accommodating and friendly. Slavik knew his stuff and helped make the experience enjoyable. More

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I bought a new car. I came in to replace my older car, and I wanted to do so as quickly as possible. My sales representative, Pang, walked me through the process, answe I came in to replace my older car, and I wanted to do so as quickly as possible. My sales representative, Pang, walked me through the process, answered my questions, was willing to work at my speed, and covered all the details of the cars I was interested in thoroughly. He answered all my questions completely, and he added good, relevant information as appropriate. More

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Great Dealership. Straightforward. Personable. Reasonable Hopkins Honda was the first dealership I dealt with in my search for a new CSUV. Leonard greeted me and although he was very busy, gave me great advic Hopkins Honda was the first dealership I dealt with in my search for a new CSUV. Leonard greeted me and although he was very busy, gave me great advice on my car search. At the end of our discussion, he said, "You live in the neighborhood, I really want your business." I then went to 4 other dealerships for 4 different types of CSUV's. Without exception, their attitude was "Yeah, CSUV's are our number one seller. Here's the price, here's the car, take it or leave it". Only one of the 4 dealerships ever called me back to pursue a deal. Since each CSUV brand had its pro's and con's, I went back to Hopkins Honda to re-test drive the CR-V. Ali was my sales person and she was wonderful. I told here what I wanted and what I needed from a price standpoint, and she came pretty close. Deal was done. Ali was wonderful. I'd work with her again in a heartbeat and will be recommending my friends who want a Honda to work with her as well. More

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Transparent Staff When shopping for a car either used or new, it is critical to feel transparency from everyone at the dealership. From Leonard to Tyler, the receptioni When shopping for a car either used or new, it is critical to feel transparency from everyone at the dealership. From Leonard to Tyler, the receptionist and the finance person, we felt that our business was important to them and there was a commitment to the customer. We will be back for our next vehicle and will continue to recommend this dealership to friends and family. More

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Excellent! Highly recommend! Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would de Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would definitely recommend to friends! More

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Personalized service Cold day, short staffed, busy Saturday but Sales Manager Leonard Buzzelle took the time to listen to what our intentions and needs were for the car we Cold day, short staffed, busy Saturday but Sales Manager Leonard Buzzelle took the time to listen to what our intentions and needs were for the car we were shopping for and assigned us to Natasha who from start to finish was attentive, professional and patient with us! We really appreciated Leonard following up with us at the end of the process for any feedback on our experience. For the past 12 years we have purchased and serviced several vehicles at Luther Hopkins Honda - they are our 1st choice in shopping for new and used vehicles. More

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