Lesley Shepard | Page 6

I recently purchase a 2021 Nissan Frontier Midnight Edition from your awesome sale associate Nikola Tadic. He was very knowledgeable about my truck. He took time to explain everything . You should b Edition from your awesome sale associate Nikola Tadic. He was very knowledgeable about my truck. He took time to explain everything . You should be proud to have as associate working for your company. If 10 was the best - I would have given him a 12. More

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I recently purchased a 2021 Nissan Frontier Midnight Edition from NIkola Tadic. Your associate went above and beyond to make my purchase simple and easy. You should be proud to have an associate like Ni Edition from NIkola Tadic. Your associate went above and beyond to make my purchase simple and easy. You should be proud to have an associate like Nikola working for you. If I had to rate him a 10 I would rate him a 15. Thanks' Ric More

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I recently came in for service on my Murano. The entire staff was attentive. I was thankful that Lesley kept me updated on the status of my car. I was especially appreciative for the invite the waiting cus staff was attentive. I was thankful that Lesley kept me updated on the status of my car. I was especially appreciative for the invite the waiting customers received to join in on their thanksgiving feast. That made waiting for my car a more than pleasant experience. I even got a recipe for the delicious asian slaw. Thanks Lesley. More

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Lesley sheppard is by far the best service advisor ever!!! I always know I’m being taken care of abs nothing but honesty! I truly appreciate all of lesleys help! I drive so far now andi know if I ever ever!!! I always know I’m being taken care of abs nothing but honesty! I truly appreciate all of lesleys help! I drive so far now andi know if I ever have a problem Lesley is a phone call away! Eureka Tyrcha More

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Lesley Shepard was amazing to work with at Crown Nissan. She was very helpful and made sure my car was serviced quickly and accurately. I would definitely recommend her and Crown Nissan in general. She was very helpful and made sure my car was serviced quickly and accurately. I would definitely recommend her and Crown Nissan in general. More

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On 10/25/21, Crown Nissan Service Advisor Mrs. Lesley Shepard greeted me with "Good morning Mr.Williams and how are you today", along with her usual warm and welcoming smile. I informed Mrs. Shepard that Shepard greeted me with "Good morning Mr.Williams and how are you today", along with her usual warm and welcoming smile. I informed Mrs. Shepard that an engine icon on my Nissan Altima dash board will not turn off. After taking a visual inspection and before dispatching my car to the mechanic's work area, Mrs. Shepard reviewed with me my current and future maintenance services needs. I added an oil change, and inform Mrs. Shepard that I will take her advice and schedule future maintenance services. Mrs. Shepard notified my Extended Warranty Service Office and received approval to complete the work. Mrs. Shepard also informed me that, she will check for any qualifying dealership discounts that can be applied to my final bill. "WOW, ""just the thoughtfulness and consideration Service Advisor Mrs. Shepard has for her customer, are only a few of many reasons why I will return to Crown Nissan Service Department. In a nut shell, Mrs. Shepard provided Excellence in her Service Commitment to me as a customer, along with Outstanding Interpersonal Communication Skills throughout my entire service experience there. Also, I was very happy to see that Mrs. Shepard continues to adhere to COVID-19 Policies, Mrs. Shepard is very deserving of receiving from Crown Nissan Owner(s) and Service Manager a "Performance and Monetary Awards for her continued Outstanding and Stellar Services she provides her customers in the maintenance department. Also, the Nissan Corporate Office should be made aware of Mrs. Lesley Shepard Outstanding Performance and her ability to have customers return to Crown Dealership because of her and the maintenance her team members provides. Sincerely, Mr. Willie J. Williams 2014 Nissan Altima Owner More

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Lesile was very nice and understood my situation. The only thing instead of the mechanic recommending a mew trans wish he would have just replaced the torque converter solenoid that the code P0744 that only thing instead of the mechanic recommending a mew trans wish he would have just replaced the torque converter solenoid that the code P0744 that Auto Zone called out on their diagnostic. More

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John Riddlebarger provided excellent customer service. Honest, attentive and ensured that the job was completed in a timely manner. Thank you Honest, attentive and ensured that the job was completed in a timely manner. Thank you More

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Being new to St Pete as my winter home, and needing major service on my Titan XD, I was impressed with the professionalism of Joe Andolina and the service team. While waiting for the service to be completed, service on my Titan XD, I was impressed with the professionalism of Joe Andolina and the service team. While waiting for the service to be completed, I became interested in a new Frontier and with equally professional help from Patrick Yoder and Paul Salonick, I came home with a new Frontier to keep in St Pete, while driving my Titan back north for Summer. The teamwork from all staff at Crown was pleasant, productive and professional. More

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Leslie and dexter are wonderful always ensure I’m taken care of, Patrick needs training on customer care! Wouldn’t recommend him to anyone horrible service care of, Patrick needs training on customer care! Wouldn’t recommend him to anyone horrible service More

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