Lexi Montero
Lexi Montero at Sands Chrysler Jeep Dodge RAM

Lexi Montero | Page 6

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.6
184 Reviews
4.6

184 Reviews

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184 Reviews of Lexi Montero

November 07, 2025

Dealership Rating
Employee Rating

Every time I bring my truck to this RAM dealer, the service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promi More

by M&Z Seasonal Landscaping INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Mansfield, Dave LaBar, Joe Morales, Crystal Connor , Karina Harmony, Ray McKnight

Nov 08, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, I appreciate you taking the time to share your feedback. I would like the opportunity to discuss your experience with our Service Team regarding the repairs performed on your truck, the time taken, as well as the level of customer service and communication you have received. Would you mind sharing your preferred contact information via email? I look forward to speaking with you soon. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

November 05, 2025

Dealership Rating
Employee Rating

Truck was done when promised… for a simple over priced battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using More

by krotz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Mansfield , Karina Harmony, Ray McKnight

Nov 06, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about the total cost of your recent appointment with our Service Team, as well as the level of communication you received. Whenever you can, please send me an email with your best method of contact so we may discuss this. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

October 29, 2025

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Employee Rating

They took care of me moment I walked in door. Quick, efficient - FRIENDLY service. I will be going back More

by scottrgehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Sands Chrysler Jeep Dodge RAM responded

We're so glad you had a speedy and friendly experience with us at Sands Chrysler Jeep Dodge Ram! See you next time!

October 21, 2025

Dealership Rating
Employee Rating

I had servicing done recently and was totally satisfied with the work that was done, kept me up to speed via text. More

by LynHazley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear you were satisfied with the servicing and communication. Thank you for sharing your experience at Sands Chrysler Jeep Dodge.

October 17, 2025

Dealership Rating
Employee Rating

Everybody is professional and courteous. I waited for my truck and enjoyed looking at the new vehicles as well as talking to numerous employees. 5 stars ! More

by mjdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Morales, Jim McBrearty , Dustin Balliet, Ray McKnight, all were good ( in case I missed anyone. )

Oct 20, 2025

Sands Chrysler Jeep Dodge RAM responded

We're happy to hear you enjoyed your recent visit here at Sands Chrysler Jeep Dodge Ram! Thanks for the kind feedback and please don't hesitate to reach out if we can be of service again in the future!

October 12, 2025

Dealership Rating
Employee Rating

My experience with this dealership was terrible. My battery was replace for the second time by this dealership and the dealership charged me for a new battery. First battery was during new car warra More

by rajeshmisra_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the battery replacement in your vehicle and the associated costs. Please email me with your preferred contact information. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

October 10, 2025

Dealership Rating
Employee Rating

It’s always easy to set up an appointment and time that is good for my service. More

by dmacamaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray McKnight

Oct 11, 2025

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about scheduling. Thank you for choosing Sands Chrysler Jeep Dodge.

October 09, 2025

Dealership Rating
Employee Rating

Provided assessment of issue , had part in stock , fixed quickly and had jeep repair done on time More

by bryanmcd27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Sands Chrysler Jeep Dodge RAM responded

Great to hear you had a quick and efficient experience with us at Sands Chrysler Jeep Dodge. We appreciate your feedback.

October 07, 2025

Dealership Rating
Employee Rating

Had a great experience the staff was very friendly and courteous wasn't I would highly recommend this dealership to a friend or family member 😁 More

by nathanieldamaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Jim Martine, Jim McBrearty , Dustin Balliet, Karina Harmony, Ray McKnight, Robert Vendetti

Oct 08, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for your recommendation, Nathaniel! We’re happy to hear you had a great experience. We look forward to seeing you again at Sands Chrysler Jeep Dodge Ram!

September 30, 2025

Dealership Rating
Employee Rating

Poor communication. Told cars was ready to be picked up in 5 minutes. Came up an hour later and car was not ready, Service desk took no accountability and put the blame More

by jessegorczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, Your service experience is important to us. I would like the chance to speak with you about the level of communication and customer care you received from our Service Team while picking up your vehicle. Could you please email your preferred contact information to me? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

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