Purchased my first Honda in 2007, my second in 2011, and
my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exception
my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exceptional in every way.
What they promised, they delivered 100%. They offered a very competitive price over the phone, delivered the vehicle sooner than expected, every step of the sales process they exceeded my high expectations once again!
With one’s time AND money being more valuable than ever, start with Norm Reeves Honda Superstore Cerritos first.
Than you Phil and Linda very much.
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by bob.perkins52
Other Employees Tagged:
Phil Byrd
, Jose Magana
Jun 11, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for your loyalty and kind words! We're thrilled to hear about your positive experiences with Linda Ly, Phil Byrd, and our team at Norm Reeves Honda Superstore Cerritos. We appreciate your trust in us and look forward to serving you again in the future.
gave me just what i was looking for.
ultimately, the best Honda dealer there is
ultimately, the best Honda dealer there is
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by jhcardenas1195
Verified Customer
Verified Customer
May 01, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for choosing us! We're thrilled we could meet your expectations and provide you with the Honda you wanted. We appreciate your kind words and look forward to serving you again in the future.
Great service.
Love my service Advisor Julie. Been going to Norm Reeves Cerritos for many years.
Love my service Advisor Julie. Been going to Norm Reeves Cerritos for many years.
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by letiabrego7
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Julie Canales
May 01, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for choosing Norm Reeves Cerritos and for your loyalty over the years! We're delighted to hear that Julie provided you with excellent service. We look forward to continuing to serve you in the future.
Luis was extremely nice and patient in getting my car
ready and explaining the ins and outs of the car!
ready and explaining the ins and outs of the car!
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by meiluc5816
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Gomez
Apr 23, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear that Luis provided you with exceptional service and made sure you felt confident about your new car. Enjoy the ride!
Jerry Gonzalez helped me and he was great.
Very helpful and professional. Process was convenient.
Very helpful and professional. Process was convenient.
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by migueljusmiguel
Verified Customer
Verified Customer
Apr 08, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with Jerry Gonzalez! We're thrilled to hear he provided helpful and professional service, making your car buying process convenient. We appreciate your business and look forward to serving you again in the future.
The car buying experience can be difficult and nerve
wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone
wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated.
Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free.
I can see why this dealership has so many potential customers and visitors looking for car..
Ask for Susanna Yim if u want the same experience I had
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by Paulvuvu007
Feb 27, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. At Norm Reeves Honda Cerritos, we strive to make every customer feel valued and supported throughout their journey. We appreciate your feedback and look forward to assisting you in the future.
The best ever Tnks ?
??? Has a customer it was my best experience. Ever thanks.
??? Has a customer it was my best experience. Ever thanks.
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by raul_cont56
Verified Customer
Verified Customer
Other Employees Tagged:
Linda Ly
Jan 17, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.
Both the internet manager and salesman did a great job in
customer service. I would recommend both.
customer service. I would recommend both.
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by westiii2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Porter
Nov 10, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear that our team provided excellent service and appreciate your recommendation. Your satisfaction is our top priority!
Too much pushing for selling extended warranty etc.
Should concentrate selling car and give a good deal to customer
Should concentrate selling car and give a good deal to customer
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by Jakechae1
Verified Customer
Verified Customer
Oct 16, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate your feedback and apologize if you felt any pressure regarding extended warranties. Our goal is to provide the best possible experience for our customers, and we will take your feedback into account to improve our approach. Thank you for sharing your thoughts, and we hope to serve you better in the future.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
Phil was great.
He helped us through every stage of the buying process. Very nice guy, very professional. I would come back to him in the future.
He helped us through every stage of the buying process. Very nice guy, very professional. I would come back to him in the future.
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by energy.kpe
Verified Customer
Verified Customer
Oct 11, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with Phil! We're thrilled to hear that he provided you with excellent assistance throughout the buying process. Customer satisfaction is our priority, and we appreciate your kind words.