Linda Testa | Page 5

The staff there are AWESOME! A+ Customer service We toured every department and were able to meet all of there employees, making it nice to return for future purchases in their store or to set up mai We toured every department and were able to meet all of there employees, making it nice to return for future purchases in their store or to set up maintenance/repairs. They made us feel right at home and have excellent customer service. They took there time reviewing, explaining, and teaching us everything we needed to know about our 5th wheel. Never were we rushed and they even helped us with connecting and Un-connecting the truck. Will return and recommend them to others! 5+ stars in my book..... Thanks Dodd RV Stafff, The Ilapits More

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Dodd RV got us "Cruisin' with a Crusader" My husband Jim and I did extensive research and went to many RV dealerships before stopping at Dodd RV to look at a Crusader 5th Wheel. Dodd RV is abo My husband Jim and I did extensive research and went to many RV dealerships before stopping at Dodd RV to look at a Crusader 5th Wheel. Dodd RV is about a half hour away from our home and offered a warrenty for life on their products which is only offered at 2 dealerships in this state. We went to Dodd at least 3x to look and find out more info before we made a final decision. There was no pressure from anyone. We were allowed to take our time and look over each RV at our leisur . Our salesman, Scott, was very patient and always ready to answer our questions. He was wonderful to deal with, always answering phone calls or returning them, and keeping us informed about the ordering of our RV. Every employee we dealt with was very knowledgeable in their field and answered all our questions. Mike worked with Scott to get us a great deal and with ordering our RV as quickly as possible. Joey and Pete were super in the service dept. Pete did our walk thru from top to bottom and was a pleasure to work with. Cyndie, in parts, was very knowledgeable and nice to work with also. Linda always had a smile when we walked in and asking right away what she could get us if we had to wait. She had water and cookies ready! Overall we had a wonderful experience and left feeling like part of the Dodd RV Family. We would recommend Dodd RV to anyone! Thank you Dodd RV for having such wonderful, knowledgeable employees, from Jim and Kerry "Cruisin' with their Crusader"!! Arnold did our paperwork thoroughly and was a pleasure to work with. More

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3rd time buyer! This is our 3rd time buying from Dodd. Scott Hudgins has been ours salesman for all 3 purchases. Each time we go there we get treated as if we're bu This is our 3rd time buying from Dodd. Scott Hudgins has been ours salesman for all 3 purchases. Each time we go there we get treated as if we're buying the most expensive unit they have. Everyone we dealt with treated us with utmost respect and offered any assistance we might need. We bought a used unit this time and they cleaned it from top to bottom, painted all exterior bumpers etc, got it inspected for us, filled the propane tanks and put on 3 new tires. We've been to other dealers but never get the service that we do from Dodd. They really work as a team from sales to closer to the parts department. They all do their part and we are very appreciative of them. More

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GREAT!!! Everyone was so very helpful and very knowledgeable about RVs. This was a first time purchase for us and Dodd Yorktown explained away all our concern Everyone was so very helpful and very knowledgeable about RVs. This was a first time purchase for us and Dodd Yorktown explained away all our concerns and showed us how we were really going to love our new RV. The tour of our RV by Pete really was so informative and helpful. He made sure we were shown how to operate our new RV safely and answered all of our questions. Great job! More

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Friendly, efficient, professional, secure and all-around #1! We were in the middle of a transaction with another RV dealer in the area when a number of serious clerical errors and fraudulent banking practices de We were in the middle of a transaction with another RV dealer in the area when a number of serious clerical errors and fraudulent banking practices deterred us and left s in the lurch and looking for a new RV dealer to work with, PRONTO. Being on a time-deadline, we searched reviews and found Dodd RV to have incredible ratings. We were not disappointed! From the minute I walked in, everyone was welcoming and helpful. Scott Hudgens was my sales associate. I told him what we were looking for, and he directed me straight to available inventory that met our needs. We settled on a travel trailer with a bunkhouse; perfect for our family of 5 to camp in with our dog (and cat!) Knowing we were on a time deadline, he kindly introduced me that day to Arnold Smith, the finance manager, and we were able to move ahead quickly with financing and purchase. The process as incredibly smooth, and before the purchase we had an excellent and thorough walk-through with Ricky in the maintenance dept. He took a great deal of time to make sure I understood everything and how it worked. After the walk-thru, I went to the parts shop and purchased a few items. Ken helped us out as well, and delivered our RV to our site. He helped me get everything connected and hooked up initially. I wound up returning to the parts dept after about a week for more things. :) I would HIGHLY recommend a surge protector, the RHINO hoses, drop ins for the tanks and the hose buddy. At a BARE minimum. As I had questions later on, I was able to call Melissa in the Service Dept and ask her how to reset a fuse etc. Everyone has been very friendly, calling for follow up to make sure everything went smoothly. We love our new travel trailer from Dodd RV and couldn't be happier!! I highly recommend them to everyone I know, and have met already a number of other RV'ers who also love Dodd RV! If you are looking to purchase an RV of any type, Dodd RV will have your back every step of the way. More

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