Lisa Rice | Page 54

My experience with stingray , Well since my husband was the one to Bring The Silverado truck in for repairs and service he did not complain about anything in fact he had a smi , Well since my husband was the one to Bring The Silverado truck in for repairs and service he did not complain about anything in fact he had a smile on his face so I said he had a real good experience at stingray that is the best review and could have because the man did not complain More

by elizholloman Verified Customer Verified Customer

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Hosed on cabin filter price When Louis showed me the air filter from my 2017 Tahoe and asked me if I wanted it replaced since it appeared very dirty, I said yes. He said the reta When Louis showed me the air filter from my 2017 Tahoe and asked me if I wanted it replaced since it appeared very dirty, I said yes. He said the retail price was $69.95. I question him, and he said that was the retail price. As I was waiting for my car I found the retail price at AutoZone was from $19.99 to $26.99 for a premium filter. I questioned Louis when he came back with the completed order, and he said the difference is the installation cost. I can’t imagine the labor cost to install a cabin filter is $50. If I had known the price difference I would have declined the cabin filter install and done it myself. I feel I got hosed. I did not expect this from Stingray Chevrolet. More

by BSTEPHE9 Verified Customer Verified Customer

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Outstanding dealership An outstanding car purchase experience. Past purchases from many other dealers have not been pleasant experiences In fact, it had become one of drea An outstanding car purchase experience. Past purchases from many other dealers have not been pleasant experiences In fact, it had become one of dread due to many personnel involved in the decision making process and pressure.The entire experience was rewarding at Stingray Chevrolet from the sales person through to the finance involvement. A caring dealership More

by Dong Verified Customer Verified Customer

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Never buy from Stingray I would never recommend for any one to buy a vehicle from stingray Chevrolet. My husband bought his vehicle from there last year. While buying the use I would never recommend for any one to buy a vehicle from stingray Chevrolet. My husband bought his vehicle from there last year. While buying the used car the salesman made a comment “We don’t sell junkers here at Stingray”. We have had to bring the car up to the dealership to be fixed several times. I think the car is in their possession more than ours. An engine rod blew at 55,000 miles and we were told by Stingray they would be replacing it with a brand new motor considering the car was still under warranty. When we arrived to pick the car up I was surprised to find out they actually replaced it with a refurbished motor. Since then, the car has been back there 4 more times for other serious issues. Twice the car has been picked up after being fixed and had to be taken back the same day, only hours later. And once the car was in their possession for approximately a two month period. The car was paid off in a year from the purchase date. We went up there to the sales floor of the dealership and asked a salesman if they would possibly consider doing a trade because we have had so many problems with our vehicle. Our car for a car worth equal value. We were then told that we would still have to refinance and start payments all over again. Stingray Chevrolet says they care about their customers but we are obviously the least of their worries. The person I have found to be the most courteous and helpful has been Lisa Rice. More

by THANEWWORLD Verified Customer Verified Customer

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Programming Keys Unfortunately I wasn't given my second copy of keys for my new truck. No worries, the service department at Stingray solved the challenge. I was cal Unfortunately I wasn't given my second copy of keys for my new truck. No worries, the service department at Stingray solved the challenge. I was called once the keys were delivered. 90 minutes later, the keys were programmed to perfection. Thanks. More

by rogerfharris123 Verified Customer Verified Customer

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Always happy I've been bringing my vehicles here for a long time. I've always been very happy with the service department. Matt Blundo has always done a great jo I've been bringing my vehicles here for a long time. I've always been very happy with the service department. Matt Blundo has always done a great job in helping with my vehicles purchases as well. Great dealership before, during, and after the sale More

by Steve S. Verified Customer Verified Customer

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Oil Change I always ask for Joe Platt because he is very friendly, helpful and honest. Everyone is friendly and the waiting area is nice and clean. I always ask for Joe Platt because he is very friendly, helpful and honest. Everyone is friendly and the waiting area is nice and clean. More

by bstage3 Verified Customer Verified Customer

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Complementary wash & fill up. Stringray made good on their offer to wash & fill up my truck. This came about after a lengthy warranty repair service involving my trail brake module Stringray made good on their offer to wash & fill up my truck. This came about after a lengthy warranty repair service involving my trail brake module. More

by RayJRed Verified Customer Verified Customer

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Caring Staff .Chuck/Lay/Nan/Francisco/Lisa Awesome experience. We were immediately introduced to service. I will forever remember the nice people in Service. Francisco, Chuck, Alacia and Ricky Awesome experience. We were immediately introduced to service. I will forever remember the nice people in Service. Francisco, Chuck, Alacia and Ricky thank you for Allllllllll your help!!! Ole man Mike, keep being the nice guy!! More

by Lil Lady Rodgers Verified Customer Verified Customer

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Excellent service Lisa and Dorinda went beyond expectations to meet my unique needs. They understood the safety concerns I had relative to my son's car and they explain Lisa and Dorinda went beyond expectations to meet my unique needs. They understood the safety concerns I had relative to my son's car and they explained fully the issues involved with providing Stingray Chevrolet's expedient and high quality service. More

by MHOVEY10 Verified Customer Verified Customer

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