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Lisa Velasco
Lisa Velasco at Big Star Cadillac

Lisa Velasco | Page 7

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.9
102 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

102 Reviews

Write a Review

102 Reviews of Lisa Velasco

February 02, 2024

Dealership Rating
Employee Rating

No hassle, very professional purchase of our leased 2020 XT 6. Lisa and staff did a great job. No complaints More

by TERRY.PEIL01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

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Feb 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 11, 2024

Dealership Rating
Employee Rating

Great service but I still have a few questions about maintenance and payment account number More

by hparker497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 12, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac! We will have Lisa contact you.

January 08, 2024

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Employee Rating

The best customer service you can ever ask for everyone is friendly they will take care of you More

by MERVIN102718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 08, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 29, 2023

Dealership Rating
Employee Rating

Great, professional, friendly, clean, I WAS WELL PLEASED WITH SALES AND SERVICE THANKS SO VERY Y More

by MARG.SENNETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Ruben Cauton, Kelly Wilson

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Dec 29, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

December 19, 2023

Dealership Rating
Employee Rating

Lisa was wonderful the Big Star team was very helpful and easy to work with. Thank you for my Christmas gift! More

by Joanna G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

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Dec 20, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

December 11, 2023

Dealership Rating
Employee Rating

GREAT SERVICE EXCELLENT TURN AROUND ON SERVICE FOR MY CAR FRIENDLY ADVISORS KEEPIN MY 2018 CT6 ON THE ROAD More

by ALLENJACKSON003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head, Bobby Miller

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Dec 11, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 15, 2023

Dealership Rating
Employee Rating

Casie was a very knowledgeable representative that was empathetic to my needs and wants and helpful in helping me with great service and support. More

by Grahamjacqueline2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casie Shores , Michael Pierce

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Nov 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 06, 2023

Dealership Rating
Employee Rating

Bobbie always provides great service whenever I’ve had any issues with my vehicle. Thank you!!! More

by CMWINS321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Kevin Sonnier, Casie Shores, Bobby Miller

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Nov 06, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 04, 2023

Dealership Rating
Employee Rating

They handled my request instead of turning me away, which required them to stay a little after their scheduled time. More

by kbowling0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

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Nov 06, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 31, 2023

Dealership Rating
Employee Rating

Lisa Velasco was our sales person, she is fantastic! !! Never felt pressure, very professional and very accommodating and great customer services. Lisa is very committed to customer satisfaction. More

by ealzate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

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Oct 31, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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