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Lisa Velasco
Lisa Velasco | Page 8
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
102 Reviews
Dealership Experience
10 yrs, 3 mos
Industry Experience
37 yrs, 3 mos
Languages Spoken
English
Spanish
102 Reviews
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102 Reviews of Lisa Velasco
October 29, 2023
Bobby Miller has been my Service Advisor since 2015 when I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase my most recent Cadillac on 10/28/23 to “keep it in the family”, so I could continue bringing my vehicle in for service and maintenance to the same service center and have him as my point of contact! That’s over 8 years of loyalty to your dealership, when it was Ron Carter and now Big Star, all because of Bobby Miller! Lisa Velasco was my Sales rep to assist me with finding and eventually purchasing my most recent Cadillac. She was patient with me as I looked at various models, and didn’t pressure me to buy “a car”, but to buy the one I really wanted. She is excellent! Her demeanor and approach to working with prospective customers as engaging and compassionate. I also had a great experience with Ruben Cauton during the negotiation phase, as well as Kelly Wilson during the finance and contract phase! I didn’t catch the name of the young lady that walked me through the vehicle and helped me set things up in the vehicle. She was terrific. I am so sorry for not having that to provide, but Lisa can give you that. Thank you for making this such a wonderful process. I had to purchase a vehicle, much sooner than I anticipated, and they were all exceptional. More
by KWilson
Verified CustomerOther Employees Tagged: Ruben Cauton, Kelly Wilson, Bobby Miller
October 27, 2023
The fact that the dealership provides transportation to accommodate my needs while my car is getting service is a huge plus. accommodate my needs while my car is getting service is a huge plus. More
by msalazar8707
Other Employees Tagged: Jose Teran
October 22, 2023
It’s a nice atmosphere. With great customer service They are very helpful and kind. With great customer service They are very helpful and kind. More
by roserodriguez45
Other Employees Tagged: Kelly Wilson, Casie Shores
October 17, 2023
Ainsley was amazing to work with. She got me in for my appointment and on time, quick turn around process for a rental car, and was very detailed when it came to the overall process f She got me in for my appointment and on time, quick turn around process for a rental car, and was very detailed when it came to the overall process from start to finish. Thank you, Ainsley for showing up to work each day! More
by larraneisham
Other Employees Tagged: Keith Mujica, Cristian Mascorro, Ainsley Roark
October 17, 2023
Great dealership, made the process easy all the employees are very nice and helpful. <3 are very nice and helpful. <3 More
by Trinity Pierce
Other Employees Tagged: Angela Davis, Mike Pierce, Ruben Cauton, Iriam Diaz, Steve Sons, Kevin Sonnier, Casie Shores
October 15, 2023
I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More
by CECBLA
Other Employees Tagged: Mike Pierce, Ruben Cauton, Kelly Wilson, Denise Beyner-Stanley, Wiem Head, Kevin Sonnier, Raven Rasberry , zzJeff zzDial, zzJason zzWilson
September 25, 2023
This is my 6th Cadillac to purchase from this dealer. 5 star service every time. Lisa is phenomenal. 5 star service every time. Lisa is phenomenal. More
by T. Hays
Other Employees Tagged: Keith Mujica, Kevin Sonnier
August 30, 2023
Lisa V was very professional and knowledgeable about the new 2024 XT5 and XT6. She had us drive both, she gave us plenty of time to discuss which SUV would suit our needs. Her non pushy approach was a wel new 2024 XT5 and XT6. She had us drive both, she gave us plenty of time to discuss which SUV would suit our needs. Her non pushy approach was a welcome change from previous car purchases at other dealerships. More
by Angelaknight
Other Employees Tagged: Mike Pierce, Keith Mujica, Denise Beyner-Stanley, Bobby Miller
August 25, 2023
Lisa Velasco always, always takes great care of our needs. She communicates with us when our vehicle is ready and is such a great pleasure to work with. needs. She communicates with us when our vehicle is ready and is such a great pleasure to work with. More
by SUZANNE.SEALE2
Other Employees Tagged: zzKarah zzGonzales
August 19, 2023
Mark is a very nice guy he helps his customers a lot I been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.custome been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.customers happy More
by MERLINE
Other Employees Tagged: Mark Mauricio, Mike Pierce, Benito Sanchez, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, Bobby Miller, Jose Teran , zzJeff zzDial
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