Liz Frohling | Page 15

Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE Verified Customer Verified Customer

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Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised on his report and got a total run around, wouldn’t provide detail (Mind you they already had my 41K in their bank) Liz their service manager again zero knowledge or help.. was told instead to speak to sales manager Ryan Borke, still looking for clarification he never answered the question honestly or with any integrity. Plead the 5th and told me he knows nothing of mechanicals on cars… What??? You’re a new car manager! Tried to get them to fix the issue but with an extreme bad taste in my mouth I finally bailed out on the truck. Then was told the full payment I wired to them couldn’t be wired back but instead sent by courier. Every aspect after dealing with my salesman Robert was a complete disaster, I don’t care if you see awards or community deeds the bottom line is if you don’t conduct yourself with integrity which they failed miserably, you don’t get my business. If you have knowledge in the auto business stay clear of Ray’s if your inexperienced looking for a trustworthy car experience you’ll have walked into the wrong dealership. More

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Every time we come in to visit for our services we are helped by Luis Rivera. The service department always pulls the red carpet for all their customers. helped by Luis Rivera. The service department always pulls the red carpet for all their customers. More

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Hugo and Rupee were very good to work with everyone I dealt with were very pleasant I really like the vehicle but I will need help with all the settings dealt with were very pleasant I really like the vehicle but I will need help with all the settings More

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Found I had a bad part on my car. I was tended quickly as I walked in the door. they took care of my problem right away. I walked in the door. they took care of my problem right away. More

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Went in for an appointment at 2:45pm. for an oil change... I sat there for 45 min. Then I went out side and noticed my car hasn't even moved. I told the service advisor I could not say much lon change... I sat there for 45 min. Then I went out side and noticed my car hasn't even moved. I told the service advisor I could not say much longer. If it will be much longer I will have to reschedule. He did not hesitate and got my keys and I left. What a waste of time. I took the day off of work to get this done.... Will not return to this place. More

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Difficult Situation I have been doing business with Ray Chevy for years. Suddenly I was in an unexpected situation that required me to get new transportation years sooner I have been doing business with Ray Chevy for years. Suddenly I was in an unexpected situation that required me to get new transportation years sooner than I had anticipated. Liz worked with me talking about my options going forward. George stepped in to make the deal and proved outstanding to work with. Justin handled the sale like a true professional. I truly appreciate the lengths that they went to so that my deal would work for me. I am loving my new vehicle. More

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New ride with great service I recently purchased a new 2020 Silverado. I dealt with Ed Dembski and I couldn't have had a better sales experience. Ed listened to what I was lookin I recently purchased a new 2020 Silverado. I dealt with Ed Dembski and I couldn't have had a better sales experience. Ed listened to what I was looking for and found my truck. Ed was extremely professional, friendly and made truck buying easy. The entire time Ed was looking for my Silverado, he kept in touch until he found the model with the options, color and packages I wanted. Once the truck arrived at Ray Chevy, we went on a test drive and he explained all the features and how they worked. I have been a Ray Chevrolet customer for over 20 years using both their Service dept for my vehicles and Sales for my vehicle purchases. I would highly recommend Ray Chevrolet for your service needs and well as buying your next vehicle. More

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New Car Purchase Very friendly, relaxed and pressure free atmosphere. Quick no hassle financing experience. No surprises or extras. Ryan went far and above to fin Very friendly, relaxed and pressure free atmosphere. Quick no hassle financing experience. No surprises or extras. Ryan went far and above to find me the exact car I was looking for. Great job Gabe and Ryan!! Thank you! More

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Came in to get my vehicle checked over again. Louie recognized me as soon as I walked in. He took care of my vehicle and the problem i was having. recognized me as soon as I walked in. He took care of my vehicle and the problem i was having. More

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