Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling | Page 3

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.6
198 Reviews
4.6

198 Reviews

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198 Reviews of Liz Frohling

May 23, 2025

Dealership Rating
Employee Rating

They are the best. From the sales, management service under writer's. The technicians are very curties about keeping the vehicle clean. The hole staff is like family. C More

by gmkawell
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke, Ray Scarpelli III

May 23, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 10, 2025

Dealership Rating
Employee Rating

Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor More

by spaceroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Ray Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

May 14, 2025

Ray Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

April 21, 2025

Dealership Rating
Employee Rating

Everyone at this dealership is courteous and very knowledgeable. The service department is very efficient and understanding of any problems I may have. More

by snyder539
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
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When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. More

by joeczep
Service Price Transparency
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Recommend Dealer
Yes

April 08, 2025

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I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2025

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Have been buying vehicles from Ray since he opened in 1991! Always an EXCELLENT experience! And always refer friends and Family. More

by Wpowers3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 05, 2025

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Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. More

by Amanda
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke , Rick is the person that helped me but you guys are all great!!!!!!

February 28, 2025

Dealership Rating
Employee Rating

What a great team Ray Chevrolet has in Fox Lake IL. Took it in for some package work I requested and a couple issues I had. The team at Ray Chevrolet was exceptional in all aspects. The communication w More

by hhangebrauck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

When getting work done only deal with Kyle, he is the best. You might have to wait byt trust me he is worth it More

by eagle
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Chris Freibauer

February 17, 2025

Dealership Rating
Employee Rating

friendly, professional and knowledgeable. I have complete confidence in this service department. the word that comes to mind is "family". More

by lakoskeof4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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