Liz Rincon | Page 35

Excellent Vechicle Purchase When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of the variety of cars. The appraisal process was very easy. The Service Dept. has been very helpful. When we drive in, they call us by name and take care of whatever needs doing, while we wait with complimentary drinks (soda, coffee, or water). Amy Rothenberger has followed up, to make sure all our needs have been met. Email & phone call Location: easy accessibility (on & off I-45) Need for Improvement - Take more time telling about the operation, of the purchased vehicle. More

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New Dealership in The Woodlands It is nice to have a new and conveniently located Mercedes dealership in The Woodlands. Liz Rincon had serviced cars for me previously at other locati It is nice to have a new and conveniently located Mercedes dealership in The Woodlands. Liz Rincon had serviced cars for me previously at other locations. I was pleased to find her at the new location where she handled the service on one of my cars in her usual professional and friendly way. Shortly after the service call, I returned and purchased a car from Nelson Sioson. He too, was very helpful and exhibited a truly professional manner throughout the entire process. There was none of the high pressure tactics sometimes seen when purchasing a car, and I shall continue to return to this Mercedes dealership in the future. I can highly recommend everyone that I met there. More

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Nicole - Truly Exceptional From the moment I walked in, I knew this was not your ordinary MB dealership. Nicole was truly interested and listened as I described the car I was l From the moment I walked in, I knew this was not your ordinary MB dealership. Nicole was truly interested and listened as I described the car I was looking to purchase my Wife. We picked out a couple and I took one home that night. We came back the next day and finalized all the paperwork. When we came to pick-up the vehicle, the entire MBOTW team welcomed my wife and I into the MB family. The experience was so great, I decided to purchase myself a GLK. Cannot say enough about the sales and service team. Stopped by today for a car wash and a massage. Holy Cow Batman, that is service. Todd More

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