Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 6

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
113 Reviews
5.0

113 Reviews

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113 Reviews of Logan Demel

March 27, 2026

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Employee Rating

The service department was outstanding and did a fast job getting me in and out with my repair to my car More

by seminolemike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience with us! We’re thrilled to hear that our service department provided outstanding service and got you back on the road quickly. We know your time is valuable, so it’s great to know our team delivered an efficient and smooth visit. We truly appreciate your recommendation and your trust in us to service your Mazda. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Biggers Mazda—we look forward to seeing you next time!

March 24, 2026

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Employee Rating

Always great I Always have a good experience at biggers Mazda and trust the team More

by Danln07
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

Thank you for your continued trust and support. We’re so glad to hear that you consistently have great experiences with us—that means a lot to our entire team. Building that kind of trust is exactly what we strive for every day. Logan will especially appreciate your recognition! We truly value your loyalty and look forward to taking care of you and your Mazda for many visits to come. Thanks again for choosing Biggers Mazda!

March 24, 2026

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Employee Rating

I’m always very happy with the service I receive at Biggers Mazda. Thank you. More

by twitchp28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear that you’re always happy with the service you receive at Biggers Mazda. Providing a consistently positive experience is what we strive for, and it means a lot to know we’re delivering for you. Logan will be especially glad to hear your feedback! We truly appreciate your continued trust and look forward to seeing you again at your next visit. Thanks again for choosing Biggers Mazda! 🚗

March 23, 2026

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Employee Rating

Logan is always professional and courteous. Biggers has amazing customer service. I would recommend this dealership More

by birdiedahm
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

We’re so glad to hear that Logan continues to provide you with professional and courteous service. He truly takes pride in taking care of our customers, and your recognition means a lot. It’s also wonderful to hear you consider our customer service amazing—that’s exactly what we strive for every day. We truly appreciate your recommendation and your continued trust in Biggers Mazda! We look forward to seeing you again at your next visit. 🚗

March 21, 2026

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Employee Rating

Professional and knowledgeable - accommodating Logan has ALWAYS been incredible at providing the best customer service More

by sergio6PINEDA6
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear that Logan has consistently provided you with incredible customer service. His professionalism, knowledge, and willingness to accommodate our customers truly make a difference, and your continued recognition means a lot. We appreciate your trust in our team and look forward to continuing to provide you with the same great experience every time you visit Biggers Mazda. Thanks again! 🚗

March 21, 2026

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Employee Rating

The staff at Biggers Mazda is always extremely helpful and courteous. They really go the extra mile to make sure you have a good experience with them. More

by CURT.KUBICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Franco Ruffolo, Sabastian Nava , Clemente Sanchez

Apr 02, 2026

Biggers Mazda responded

We’re so glad to hear that our team consistently provides helpful and courteous service. Going the extra mile to ensure every customer has a great experience is something we truly take pride in. Ron, Franco, Logan, Clemente, and Sabastian will all appreciate your recognition—it means a lot to our team! Thank you again for your continued trust in Biggers Mazda. We look forward to taking care of you again at your next visit! 🚗

March 18, 2026

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Employee Rating

Friendly and helpful Honest and fast. Waiting room is clean and supportive I will return More

by zigzagzamora
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Mar 19, 2026

Biggers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear you had a friendly, helpful, and efficient experience with us. It’s great to know Logan took good care of you and that you found our waiting area clean and comfortable—we want every part of your visit to feel easy and welcoming. We truly appreciate your support and look forward to seeing you again on your next visit! Thanks again, The Biggers Mazda Team

Mar 19, 2026

Biggers Mazda responded

Biggers Mazda responded on 3/19/2026 1:10 PM Thank you so much for your kind words! We’re thrilled to hear you had a friendly, helpful, and efficient experience with us. It’s great to know Logan took good care of you and that you found our waiting area clean and comfortable—we want every part of your visit to feel easy and welcoming. We truly appreciate your support and look forward to seeing you again on your next visit! Thanks again, The Biggers Mazda Team

March 12, 2026

Dealership Rating
Employee Rating

Always pleased with the service I receive at Biggers. They are knowledgeable, efficient and friendly. More

by twosul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Biggers Mazda responded

Thank you for your continued trust in Biggers Mazda! We’re glad to hear you consistently receive knowledgeable, efficient, and friendly service. We’ll be sure to share your kind words with Logan. We appreciate your support! 🚗

March 08, 2026

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Employee Rating

Great Help me out with everything I went in for. . gave no problem.. was very quick didn't have me waiting More

by Malvadosklick23
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Mar 09, 2026

Biggers Mazda responded

We’re glad to hear that your visit was quick, easy, and hassle-free. Our goal is always to take care of everything our customers need while making sure you’re not left waiting, so it’s great to know that stood out during your visit. We’ll be sure to pass along your kind words to Logan—he’ll appreciate knowing his help made your experience a positive one. Thank you for choosing Biggers Mazda for your service needs. We look forward to helping you again the next time you need us! 🚗🔧

March 07, 2026

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Employee Rating

Great job! ! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused. More

by turbotronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Powell , Clemente Sanchez

Mar 09, 2026

Biggers Mazda responded

Hi turbotronic, thank you for the great review! ⭐ We’re glad to hear you had a positive experience and that our team took the time to explain everything clearly and keep you informed throughout the process. Being transparent about the work being done—especially when there may be additional factors involved—is something we take seriously. We’ll be sure to share your kind feedback with Logan, Clemente, and Jason. They’ll be happy to know their communication and service made a difference during your visit. Thank you for choosing Biggers Mazda for your service needs. We truly appreciate your support and look forward to helping you again in the future! 🚗

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