Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 6

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Logan Demel

February 20, 2026

Dealership Rating
Employee Rating

Always courteous and fair with pricing. They have loaner cars if one is needed at no charge! More

by BRIZZO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Biggers Mazda responded

Thank you so much for your continued support of Biggers Mazda! We truly appreciate your kind words about our team being courteous and fair with pricing. Providing transparent service and treating our guests with respect are priorities for us every single day. We’re also glad the availability of complimentary loaner vehicles has been helpful. We know how important it is to keep your day moving while your Mazda is in for service, and we’re happy to offer that added convenience whenever possible. Logan and the entire service team will appreciate your recognition. Thank you again for your trust and recommendation — we look forward to seeing you at your next visit! 🚗

February 18, 2026

Dealership Rating
Employee Rating

It's always a good experience, staff is always nice, mechanics is always informative, always appreciate the car wash and vacuum. More

by acf1103
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 23, 2026

Biggers Mazda responded

Thank you so much for your continued trust in Biggers Mazda! We’re thrilled to hear that each visit is consistently a good experience for you. Our team works hard to create a welcoming environment, and it’s great to know our staff and technicians are keeping you informed and taking good care of your vehicle. We’re also glad you appreciate the complimentary car wash and vacuum — it’s our way of adding a little extra value and making sure your Mazda leaves looking as good as it runs! Logan and the entire service team will truly appreciate your kind words. Thank you again for your recommendation — we look forward to seeing you at your next visit! 🚗

February 14, 2026

Dealership Rating
Employee Rating

Excellent service Logan always been very helpful I like going to Biggers for service I will come again More

by mkochris
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 15, 2026

Biggers Mazda responded

Thank you so much for your continued trust in Biggers Mazda! We’re thrilled to hear you had another excellent service experience and that Logan has consistently been so helpful. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words to him. It truly means a lot that you enjoy coming to Biggers for service and plan to return—that’s the greatest compliment we can receive. We look forward to seeing you again and keeping your Mazda running its best! 🚗 Thanks again for your recommendation and for being part of the Biggers Mazda family!

February 09, 2026

Dealership Rating
Employee Rating

Outstanding experience from beginning to end. Thank you! Logan Demel was kind, knowledgeable and willing to help. Everyone we encountered at Biggers Mazda was polite and friendly. Great experienc More

by btbwarbler
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 09, 2026

Biggers Mazda responded

Thank you so much for the kind words and for taking the time to share your experience, btbwarbler! We're thrilled to hear that your visit to Biggers Mazda was outstanding from start to finish. We'll be sure to pass along your compliments to Logan Demel—he’ll be glad to know his knowledge and kindness made a difference. It's also great to hear our whole team left a positive impression. We appreciate your trust and look forward to welcoming you back whenever you need us. —Your Biggers Mazda Team 🚗💙

February 01, 2026

Dealership Rating
Employee Rating

He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints More

by kcdbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ceasar Steaman

Feb 02, 2026

Biggers Mazda responded

Thank you so much for the great feedback! We're thrilled to hear that your service experience with us — especially working with Logan and Ceasar — was smooth, transparent, and clearly communicated every step of the way. It’s always our goal to keep our customers informed and confident throughout the process. We truly appreciate your trust in Biggers Mazda and look forward to seeing you again!

February 01, 2026

Dealership Rating
Employee Rating

Staff (Logan) was great from the moment I pulled in for my scheduled oil change. More

by im_rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Biggers Mazda responded

Thank you for the great feedback! We're happy to hear Logan made your oil change visit a smooth and positive experience right from the moment you arrived. We appreciate you choosing Biggers Mazda for your service needs and look forward to welcoming you back next time!

January 22, 2026

Dealership Rating
Employee Rating

Through, communication is good. Logan and Clemente both efficiently handled my issue. Very accommodating. Dealership is clean and inviting. More

by nancijomcgarvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clemente Sanchez

Jan 23, 2026

Biggers Mazda responded

Thank you, Nancy, for your thoughtful feedback! We’re so glad to hear that Logan and Clemente were efficient, communicative, and accommodating throughout your visit. It’s also wonderful to know you found our dealership clean and inviting—that’s exactly the experience we aim to provide. We truly appreciate your trust in Biggers Mazda and look forward to serving you.

January 22, 2026

Dealership Rating
Employee Rating

Very friendly service, helpful, and knowledgeable. The dealership is so welcoming and try to make it a pleasant experience More

by barbara_figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Biggers Mazda responded

Thank you so much, Barbara, for the kind words and for choosing Biggers Mazda! We're thrilled to hear that Logan and our service team made you feel welcome and provided friendly, knowledgeable care. Creating a positive experience is always our goal, and it means a lot to know we delivered that for you. We truly appreciate your recommendation and look forward to seeing you again! 🚗💙

January 21, 2026

Dealership Rating
Employee Rating

Courteous,professional. He kept me updated,service was completed on tome just a he promised More

by auntyjean7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re so glad to hear you experienced courteous and professional service. Keeping our customers updated and completing work on time is very important to us, and we’re happy we delivered as promised. We truly appreciate your support and look forward to serving you again! — The Biggers Mazda Team

January 18, 2026

Dealership Rating
Employee Rating

Quick, thorough, accommodating Honest service with good wait times and prompt service Very well done More

by HORNBERG7273
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Jan 23, 2026

Biggers Mazda responded

Thank you for the great feedback! We're so glad to hear that Logan and our service team provided honest, thorough, and prompt care during your visit. We always strive to offer efficient service with minimal wait times, and it's wonderful to know we delivered. We truly appreciate your trust in Biggers Mazda and look forward to serving you again! 🚗🔧

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