Logan Hankins | Page 20

We went to Garavel Subaru to look at new and used legacy, met Cristina who took us for a test drive in a 2020, then we saw a 2018 that had pretty much every accessory we wanted. We traded in our 2011 Legacy met Cristina who took us for a test drive in a 2020, then we saw a 2018 that had pretty much every accessory we wanted. We traded in our 2011 Legacy and are very happy with our "new" Subaru, our 7th since 1979. More

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Buying a Certified Pre Own We had a terrific experience with the entire Garavel team. This was the first time we've bought a certified pre- owned car and we were very happy wit We had a terrific experience with the entire Garavel team. This was the first time we've bought a certified pre- owned car and we were very happy with all aspects of the experience. Our sales associate Chris,was very helpful and patient. As a result we got a terrific car and are very happy with the outcome. We were initially warmly greeted by Valerie Clark, who took good care of us. Thank you! More

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Amazing Nice deals treat you if you're home nice place to get cars. I'm going to recommend to all of my friends and family Nice deals treat you if you're home nice place to get cars. I'm going to recommend to all of my friends and family More

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I want to thank everyone at garavel Subaru Norwalk. Especially Darlene Miller who went above and beyond. After we found just the right car. I want to thank all of the management staff and everyone ther Especially Darlene Miller who went above and beyond. After we found just the right car. I want to thank all of the management staff and everyone there they went the extra mile for me I love the car. More

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Long Island family loves Garamad for a great cert Subaru We traveled to CT from Long Island for the great cars, people and prices. Sergio And Logan were great. Very nice dealership. Worth the drive to get a We traveled to CT from Long Island for the great cars, people and prices. Sergio And Logan were great. Very nice dealership. Worth the drive to get a quality vehicle at best price. Plus very fair trade in if my old Subaru. Thank you all. More

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Dave Novik is the best! Garavel Subaru and all of the staff have been exceptional in helping me choose my new car. Dave Novik had especially provided wonderful service. Eve Garavel Subaru and all of the staff have been exceptional in helping me choose my new car. Dave Novik had especially provided wonderful service. Everyone was professional and friendly and I felt a genuine sense of caring from the staff. More

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Evelyn was great - overall the experience was terrible Logan, the used car guy, is about as close to a sleazy used car salesman stereotype as you can get. He actually told me that Garavel was selling me t Logan, the used car guy, is about as close to a sleazy used car salesman stereotype as you can get. He actually told me that Garavel was selling me the car as an act of “goodwill.” The car I purchased might be used, but I’m a schoolteacher and to me, $21,000 is a lot of money and I don’t need anyone acting like they’re pitying me by selling me a car. I was also made to wait 5 hours in the dealership even though I’d called ahead to explain my situation - I have a seriously disabled child who needs constant care and my husband and I do not have free time together to handle things like this. I spoke to Elena when I first called, and explained this. but it seems to have fallen on deaf ears. Most of the employees had actually left for the day and I was still there waiting to start the paperwork in the business office. On the bright side, Evelyn could not have been more helpful and accommodating. I would buy another car from her, but only if she was working for a different dealership. More

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Many thanks for everything! Thank you so much Joe, Logan, Jose and all for the smooth transition from my old car to my great new/pre-owned vehicle. I really appreciate all of you Thank you so much Joe, Logan, Jose and all for the smooth transition from my old car to my great new/pre-owned vehicle. I really appreciate all of your help very much with the whole process... Very professional. Thanks again!! More

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Yes you can buy a Cadillac at Garavel Subaru! Excellent used car sales team! Darlene & Joe made my nearly 200 mile trip from NH well worth the drive! The XT5 was ready for a test drive and my trad Excellent used car sales team! Darlene & Joe made my nearly 200 mile trip from NH well worth the drive! The XT5 was ready for a test drive and my trade was appraised by the time we returned! Super service and communication from everyone I interacted with. More

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Painless and Customer Focused Buying Experience! My twins boys and I were in the market looking for a certified car, as their first to use for school, etc. We stopped by Garavel to look for a Subaru My twins boys and I were in the market looking for a certified car, as their first to use for school, etc. We stopped by Garavel to look for a Subaru, and met with Darlene Miller, who was very helpful and educated us on the different cars that were available at the time. During the visit Darlene showed us the certified Audi we liked very much. She explained the dealership's motivation to sell the car prior to the end of the month, but did not subject us to any aggressive selling. The next day we returned for a test drive, which Darlene accommodated on short notice, and she answered questions we had on the certified program. The following day she arranged to have the car driven to our service provider to have a pre-purchase inspection performed then coordinated to have everything in place for us to purchase the car a couple of days later. We met Logan on the day we purchased the car, and he helped with a quick, painless purchase. The price was very competitive and the car was delivered shining like a new car, detailed prior to delivery. Shortly prior to purchase we learned that there was only one key for the car, and a replacement could run ~$500 - Darlene reached out to the Sales Manager Fumi, and with some help from Yogi, had Fumi on the phone securing a new second key from Audi at no-charge to us. Excellent Customer Service - we would consider Garavel and Darlene for a future car purchase! More

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