Lokey VW | Page 11

Lokey service department was extremely helpful and eager to resolve my tire issue with my recent purchase to resolve my tire issue with my recent purchase More

by tom.edimiston Verified Customer Verified Customer

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THE BEST DEALERSHIP EVER. Joe Heig is the best . He was ready to help me no matter what. I appreciate everyone who helped me get the car I wanted ......finally ready to help me no matter what. I appreciate everyone who helped me get the car I wanted ......finally More

by Suzysoy Verified Customer Verified Customer

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Just left with our third Lokey VW! Cannot say enough about the team of Geneva Carr, Kyle Childers, and Chad McIntyre for their professionalism and customer first service. Brian Belviso in the service de about the team of Geneva Carr, Kyle Childers, and Chad McIntyre for their professionalism and customer first service. Brian Belviso in the service department is the best! We had an issue with our 21 Tiguan but the team came together and got us into a new car seamlessly. First class operation at Lokey VW every visit. More

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They were very nice and the service was very good there was a very little waiting time I would Say thank you for a great job PS the coffee was good also was a very little waiting time I would Say thank you for a great job PS the coffee was good also More

by Dudley 4238 Verified Customer Verified Customer

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The salesperson Tim Barron was very knowledgeable, and very helpful. Kyle I believe the sales manager was very helpful also. This is the fourth car we have purchased from Loki and still will continue to p very helpful. Kyle I believe the sales manager was very helpful also. This is the fourth car we have purchased from Loki and still will continue to purchase it is a very good dealership More

by Bob Verified Customer Verified Customer

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This dealership has always treated us with superior service . I have purchased three car’s in the last nine years and service on all was superior. service . I have purchased three car’s in the last nine years and service on all was superior. More

by joycescheer Verified Customer Verified Customer

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I have been a customer of Lokey VW for over 14 years, and it has been a good experience! The service department treats me well, I'll be coming back! it has been a good experience! The service department treats me well, I'll be coming back! More

by ms.keppler Verified Customer Verified Customer

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Excellent customer and auto service team. Staff is courteous, professional and efficient. Car service and repairs are performed right the first time - very competent. courteous, professional and efficient. Car service and repairs are performed right the first time - very competent. More

by bobptcs Verified Customer Verified Customer

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My scheduled appointment time was a Wednesday at 2:00 for a routine service check. When I arrived I was told my vehicle would not be checked that day, even though I made an appointment. There were no loaner a routine service check. When I arrived I was told my vehicle would not be checked that day, even though I made an appointment. There were no loaner cars available at the dealership, so I waited over an hour for a shuttle to pick up a rental. The rental company charged me $25/day (totaling $50) despite VW stating there would be no charge. I did not hear back from the VW tech as to the status of my car until Thursday afternoon - over 24 hours from my appointment time. After work was completed, VW called at the end of the day, near closing time knowing I live in St. Pete and it would take over an hour in traffic to drop off rental (I did not trust to drop of rental at the VW dealership), wait for shuttle to the dealership, and transportation from rental company to the dealership. Overall, I would not recommend this VW dealership and location. They are unorganized and there is very poor customer service, communication, and attention to detail. If appointments cannot be accommodated in a timely manner, block of dates/times to allow ample time to service. I would have much rather waited one-two weeks to schedule rather than deal with the cluster over two-day span. More

by N/A Verified Customer Verified Customer

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The sales person, Joe, was very easy to talk to and bent over backwards to help. I wanted to buy out my leased car under less than encouraging circumstances. Another dealership would not even attempt to he over backwards to help. I wanted to buy out my leased car under less than encouraging circumstances. Another dealership would not even attempt to help. At Lokey I was treated with empathy and respect. I will absolutely go back if I ever need a new vehicle. More

by Phxrising1215 Verified Customer Verified Customer

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