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Lori Gong
129 Reviews
129 Reviews
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129 Reviews of Lori Gong
Verified Customer
August 05, 2024
Lori and Heiser team were awesome! We got quick service, she was honest and upfront and we had answers about our van mystery problem within an hour. Best experience! We got quick service, she was honest and upfront and we had answers about our van mystery problem within an hour. Best experience! More
by jcbennettfam
July 30, 2024
My experience at the Toyota dealership was a good experience. Everyone was helpful and ready to sell experience. Everyone was helpful and ready to sell More
by jerome43543
Other Employees Tagged: Jorgo Ndina , Colt Grandstaff
June 26, 2024
The experience was great. Did an excellent job on my proactive maintenance and when a delay happened was provided with a nice loaner for overnight use. Thanks! Did an excellent job on my proactive maintenance and when a delay happened was provided with a nice loaner for overnight use. Thanks! More
by PAUL.RATZMANN97
June 22, 2024
They were exceptionally polite and accommodating. When my service took much longer than expected, Lori removed several of the charges from my bill to compensate me for the extra time it took. I will When my service took much longer than expected, Lori removed several of the charges from my bill to compensate me for the extra time it took. I will definitely be back in 5K miles. More
by Mike G
Other Employees Tagged: Christine Michalowski , Christopher Dixon
June 14, 2024
I am redoing this survey again. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It sounded like they were not going to rotate them. Then when I went to pay for the service I was told about suggested repairs. The first was a leak on the timing cover. HELLO …. I had to ask about the warranty and then she didn’t know. She asked the guy next to her who said yes, then told me she would need to ask her boss. Who said yes. This should have been known or researched prior before talking to me. Why was it my job to even bring this up, this is a $4,000.00 repair. If anything that high of a cost needs to be done and come out of my pocket it will be at a dealership that is not in Milwaukee because of taxes. More
by cassecoeur
June 12, 2024
Great customer service highly recommend they where out of soda but that's not what I came there for....2 thumbs up soda but that's not what I came there for....2 thumbs up More
by NITABPO
Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Christopher Dixon, Matt Foti, Christopher Graesing, Joshua Porter
June 08, 2024
Close mouths don’t get fed! Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridi Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridiculous. Sales representatives definitely suck up to you and tell you what you want to hear only for it to be false. One person tells you something and the next tells you the complete opposite. Once you sign and pay, they could care less. Just be careful with this establishment. If I had known that every time I go in for service I would not have a great experience, I would’ve never bought my car from here. Forget about talking to a manager too. If you don’t go looking for one yourself, you’ll never get to speak to one. More
by CHEEIAVANG
Other Employees Tagged: James Hicks III, Joe Kuckuk , Colt Grandstaff, Joshua Porter
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