Lori Ludwig | Page 2

Friendly, efficient, knowledgeable service from new sales to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! More

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Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. excellent. One day my plan is to get 63s. Absolutely want one of them. More

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Lori and Kyle are allways there, professional experienced . They know their business are courteous friendly and doing a great job Both including the shop are great! . They know their business are courteous friendly and doing a great job Both including the shop are great! More

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The service was great . I was taking care of . Everyone is so nice and takes great care of you . Lori is on top of things . Everyone is so nice and takes great care of you . Lori is on top of things . More

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Courtesy, professionalism, friendly, efficient Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, fr Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, friendliness and overall willingness to serve his customer makes the experience as good as it gets. More

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Helpful in finding what I wanted Patricia, Laura and Brandon are diligent workers and always attend to my needs. Received follow up calls. Brandon found what o wanted. I am pleased Patricia, Laura and Brandon are diligent workers and always attend to my needs. Received follow up calls. Brandon found what o wanted. I am pleased More

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Six Star Service Advisor ! Without a doubt, Harry Levy is the finest Service Advisor in the business. During my years of Mercedes ownership, I have followed Harry from other Me Without a doubt, Harry Levy is the finest Service Advisor in the business. During my years of Mercedes ownership, I have followed Harry from other Mercedes dealers as he is the pinnacle of knowledge and integrity. Lori Ludwig runs a great team and together with Harry, they make the service experience a pleasure. They are both the local embodiment of the Mercedes slogan, "The best or nothing". More

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ATTENTIVE LORI IS ALWAYS READY TO HELP & SOLVE PROBLEMS TO MAKE MY SERVICE VISIT AS SMOOTH AS POSSIBLE. SHE IS VERY VISIBLE IN THE SERVICE AREA NOT BURIED IN T LORI IS ALWAYS READY TO HELP & SOLVE PROBLEMS TO MAKE MY SERVICE VISIT AS SMOOTH AS POSSIBLE. SHE IS VERY VISIBLE IN THE SERVICE AREA NOT BURIED IN THE OFFICE . HER PRESENCE & PERSONALITY IS A PLUS WHENEVER I VISIT AND REASSURING THAT SHE IS HERE TO HELP ME More

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True Professionals Dennis Epps and team did a more than an expert job of helping my wife select the right car, obtain the right value, and finally, teach her to maximize Dennis Epps and team did a more than an expert job of helping my wife select the right car, obtain the right value, and finally, teach her to maximize all of the technology. At no time were we rushed and/or pressured. In fact, we took our time and the Mercedes Team were the consummate professionals. I'd give them a "100" if it were an option. Dennis is my "guy" for future automobile purchasing needs. Cheers! More

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Service visit I went to the service department with and issue. As I arrived I was warmly greeted by the porter-great start. I dealt with Tim Sauter-service director I went to the service department with and issue. As I arrived I was warmly greeted by the porter-great start. I dealt with Tim Sauter-service director and Lori Ludwig who both went above and beyond the call of duty for me. Every one was very professional from the receptionist,porter and management. A top notch service department. I’m a customer for life More

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