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Lou Alfano

Overview Reviews (107) Inventory (218)

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Lou Alfano

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Lou Alfano | Page 10

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9

107 Reviews

Overview Reviews (107) Inventory (218)

4.9

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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107 Reviews of Lou Alfano

December 07, 2021

Dealership Rating

Employee Rating

Great service as alway with a friendly environment. Arlington heights ford staff always eager ti help their customers! Arlington heights ford staff always eager ti help their customers! More

by Teddy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

Helpful 0

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Dec 10, 2021 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

December 06, 2021

Dealership Rating

Employee Rating

As always AH Ford in Arlington Heights never fails to provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely a great place to purchase and service your new or used Ford. Thanks service Department!.... More

by pdrubi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Rich Jacobsen , Tony Guido, John Rodriguez

Helpful 0

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Dec 09, 2021 -

Arlington Heights Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

November 30, 2021

Dealership Rating

Employee Rating

Excellent service with excellent knowledge of automobile service handled in an excellent and professional manner and always courteous service handled in an excellent and professional manner and always courteous More

by J

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood

Helpful 0

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Nov 30, 2021 -

Arlington Heights Ford responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Ford Team

November 06, 2021

Dealership Rating

Employee Rating

Elliott and Jesus were very helpful! This is our second by in a month! I recommend Arlington Heights Ford to everyone!! by in a month! I recommend Arlington Heights Ford to everyone!! More

by srokkas

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesus Sanchez, Jerry Hood, Elliott Reichel , Frank White

Helpful 0

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Nov 08, 2021 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Elliott and Jesus were so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 25, 2021

Dealership Rating

Employee Rating

Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More

by Janice

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood

Helpful 0

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Oct 26, 2021 -

Arlington Heights Ford responded

Hi Janice, and thanks for the great feedback! We're very happy that Lou was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

October 23, 2021

Dealership Rating

Employee Rating

Arlington heights Fort dealer ship is a great place car repaired. I've been going there for Years. If you want top notch service that's the place to go. repaired. I've been going there for Years. If you want top notch service that's the place to go. More

by Mlearnahan

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Joe Baez, Victor Villanueva, Thomas Patronski, Anthony Wojciechowski , Yasmin Bahena, Eileen Gonzalez, Wes Tanner

Helpful 0

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October 22, 2021

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Employee Rating

Brought my car in for an oil change and was pleased with the service. Had to wait for only an hour. the service. Had to wait for only an hour. More

by Kbsdoruff

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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October 07, 2021

Dealership Rating

Employee Rating

Absolutely did a great job getting me in on short time and getting my done that same afternoon... and getting my done that same afternoon... More

by Benson.michael64

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Anthony Wojciechowski , Yasmin Bahena, Eileen Gonzalez, Wes Tanner

Helpful 0

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September 27, 2021

Dealership Rating

Employee Rating

Great place to visit. Service is top notch! My car was in and out as promised and out as promised More

by analfano

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

September 17, 2021

Dealership Rating

Employee Rating

My service experience was top notch and Lou's attention to detail is spot on to detail is spot on More

by squigi3

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Four-wheel Drive

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new

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

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2024 Ford Bronco Sport

new

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

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2024 Ford Bronco Sport

new

Cactus Green / Gray exterior

Automatic

Four-wheel Drive

$29,355

View Vehicle Details

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