Lou Alfano | Page 12
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
146 Reviews
Write a Review146 Reviews of Lou Alfano
October 24, 2022
Anthony was very attentive, explained everything i needed to know, and asked if i needed anything to know, and asked if i needed anything More
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski
October 17, 2022
Love this dealership, waddles the man! Had my car serviced he answered all my questions no hesitation. Had my car serviced he answered all my questions no hesitation. More
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski
October 13, 2022
After an initial hiccup in obtaining a new GPS update, the matter was solved promptly. Jerry was extremely helpful, communicated quickly, and had the problem corrected the next day. I truly appreciate the the matter was solved promptly. Jerry was extremely helpful, communicated quickly, and had the problem corrected the next day. I truly appreciate the amount of time and effort that Jerry put in to get my Ford Escape up and running. I would chose this dealership again. More
Other Employees Tagged: Jerry Hood
September 20, 2022
Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what maintenance needed to be done and costs involved. My vehicle was serviced in a timely matter as well. Bonus - lobby coffee selection was fantastic!! More
Other Employees Tagged: Rich Jacobsen
August 18, 2022
Where do I begin with the Quick Lane Dynamic Duo of Lou and Tony?! Wonderful customer service, little wait time to get my car back, friendly faces, and of course I feel safer driver my car knowing these tw and Tony?! Wonderful customer service, little wait time to get my car back, friendly faces, and of course I feel safer driver my car knowing these two helped me out today. Thanks so much guys! More
Other Employees Tagged: Anthony Velasco
August 03, 2022
Provided great service, and received car back when promised, personal all very helpful and experianced, and knowledgable, good experience promised, personal all very helpful and experianced, and knowledgable, good experience More
Other Employees Tagged: Jerry Hood

