Lou Alfano | Page 3
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
103 Reviews
Write a Review103 Reviews of Lou Alfano
November 09, 2023
Best experience yet. I Was very well taken care of better than I had expected I Was very well taken care of better than I had expected More
Other Employees Tagged: Jerry Hood
November 02, 2023
Thank you Luigi Alfano! Very professional and knowledgeable. Thank you for service my black 2016 Lincoln MKZ. Good job Technician Jerry Hood! Bill J Very professional and knowledgeable. Thank you for service my black 2016 Lincoln MKZ. Good job Technician Jerry Hood! Bill J More
Other Employees Tagged: Jerry Hood
October 22, 2023
Well done. Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department More
Other Employees Tagged: Mike Waddle
October 03, 2023
My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More
Other Employees Tagged: Ikram "Ike" Alam , Lance
September 28, 2023
Lou was friendly and did not try to upsell me things I didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! More
September 23, 2023
Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. Got me in and out in about an hour and didn't try and push a bunch of extra service. More
Other Employees Tagged: Steve Ursin
September 16, 2023
I had an appointment for oil change and and fluids check, much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a ca much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a cane. Unfortunately, I did not get his name. Lou Alfano was my service adviser and also very helpful. When I had forgotten to ask him about something, I called him on my cellphone; he came to waiting area to speak with me since I have problems walking. Everything was taken care of to my satisfaction! More