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Lou Deleo
Lou Deleo at Phillips Chrysler Jeep Dodge Ram
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Lou Deleo | Page 3

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.7
98 Reviews

Dealership Experience

23 yrs

Industry Experience

33 yrs, 2 mos

4.7

98 Reviews

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98 Reviews of Lou Deleo

May 12, 2023

Dealership Rating
Employee Rating

I’ve bought 4-5 vehicles in the past and they were ok and helpful. This time my salesman I usually deal with is no longer there and the customer service literally stank. I wouldn’t recommend them to anyone a More

by sarexpress
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: JD Davis

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May 16, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 05, 2023

Dealership Rating
Employee Rating

The salesman was very helpful, but not pushy. That’s what I prefer when I deal with a car salesman. More

by becolemanenterprises
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ronik Arroyo

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Apr 06, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 18, 2023

Dealership Rating
Employee Rating

We really appreciate the personal attention we receive from Derek Cummings. We are snowbirds and he always remembers us. More

by TAM.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Helfer, Derek Cummings. Service

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Feb 19, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark, Lou, and Derek, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2023

Dealership Rating
Employee Rating

The people at this dealership are awesome! Everytime I have been there always had a great experience. More

by CLM19832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

Dealership Rating
Employee Rating

Great quality sales and floor supivisors very helpful high quality people willing to help great team glad I ended buying vehicle their if I buy again will go there thanks More

by Eyoungrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Pardee

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Jan 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2022

Dealership Rating
Employee Rating

The service department is very professional and concerned about getting the customer's vehicle in and out of service in a timely manner. More

by njbpartygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Sonny Wallace, David Hoff , Staci Ann Mills, Jim

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Dec 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 16, 2022

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Employee Rating

The service department always goes above and beyond for my needs they even take care of me when I don’t have a appointment scheduled More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Jon Novak, Don Wulff , Dennis Ross

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Nov 16, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Jim, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 16, 2022

Dealership Rating
Employee Rating

Friendly smiling staff quality and service is a high standard fast and efficient service with competitive prices More

by PHILLIPSBILL0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Pardee

Helpful
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Nov 16, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 09, 2022

Dealership Rating
Employee Rating

Did what they said they would do didn’t jerk me around on this issue More

by BOULAYTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman , Jon Gonyer

Helpful
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Nov 09, 2022

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 05, 2022

Dealership Rating
Employee Rating

Over a month to get my car back the service department is awful they replace my headrest and stains with dirty hands and they replace the battery and dump the old one on the rear trunk with nothing under now More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Hoff , Mark Helfer

Helpful 1
Report | Print
Nov 08, 2022

Phillips Chrysler Jeep Dodge Ram responded

What's your last name so we can look into this? Gary Winkler Service Manager (352) 732-7577 ext 107

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