Lou Deleo
Lou Deleo at Phillips Chrysler Jeep Dodge Ram
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Lou Deleo | Page 2

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.7
98 Reviews

Dealership Experience

23 yrs

Industry Experience

33 yrs, 2 mos

4.7

98 Reviews

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98 Reviews of Lou Deleo

October 27, 2023

Dealership Rating
Employee Rating

They are the best All workers are friendly and always willing to help you in whatever way they can even if it’s to choose the best car they can As fat as the snack go they should always be a supply dail More

by MSPATRICIAELIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronik Arroyo, Anthony and Dereck

Oct 29, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Dealership Rating
Employee Rating

They couldnt get the part and failed to think ahead with the strike to find it. My wife and I had to do all of the roadwork for the service team. My part didn't come when promised as it was "forgotten" by t More

by Burleynole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Stevenson

Oct 02, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2023

Dealership Rating
Employee Rating

Kevin was great in the financing department. He was very clear and took his time explaining everything to me. Lou the manager got us to the price we felt good with. Thomas our sales person was v More

by SCASTRO1392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Thomas Bivins

Sep 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 12, 2023

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Employee Rating

helpful, understanding, and attentive staff. They were great to work with. Would definitely recommend this dealership. More

by IRSHPRINCESS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 22, 2023

Dealership Rating
Employee Rating

Jim is awesome. Anthony is awesome. Service writers. Jason the mechanic is awesome. The tech that they gave my car to would not listen to a word I said. All he wante More

by tegathequeen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: John Cherry, Dale Coleman

Aug 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are pleased to hear that you had a positive experience with Anthony, Jason, and Jim but we are sorry to see that you didn't have the best experience when dealing with everyone you interacted with at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

August 08, 2023

Dealership Rating
Employee Rating

Awesome dealership and amazing staff they are very professional and friendly And most importantly they are honest and care about the customers More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff , Ronik Arroyo, Ben dodge

Aug 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

Dealership Rating
Employee Rating

Ben was fantastic everyone was great. Wonderful overall experience, probably the best I’ve ever had and I’ve purchased many new vehicles over the years. More

by ybstressed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, David Hoff , Ben was my sales person don’t see him here but he was fantastic n

Aug 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that Ben had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 29, 2023

Dealership Rating
Employee Rating

Susanna made our car buying experience exceptional and so easy. She is absolutely wonderful to work with, straight forward and very knowledgeable. Not once did we ever feel pressured she allowed it to be ou More

by NJTam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Susanna and Kevin provided you with such excellent customer service! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

June 07, 2023

Dealership Rating
Employee Rating

Met our needs. Great dealership. We thank Mark for getting us what we wanted. Thanks More

by RICNEVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts, David Hoff , Mark Helfer

Jun 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 17, 2023

Dealership Rating
Employee Rating

Clean, Friendly Staff, Knowledgeable Staff, Quick Service, Great Communication, Great Vehicle Selection, Great Salesman, Willing to staff after hours for services More

by shakira.mccormick
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken

May 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for choosing Phillips Chrysler Jeep Dodge Ram! Congrats on your new purchase, Shakira, and let us know if we can be of any more assistance! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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