Lou Romano | Page 3
Certified Pre Owned Sales Manager
Mercedes-Benz of Edison - A Ray Catena Dealership
910 U.S. 1
Edison, NJ 08817
59 Reviews
Write a ReviewIndustry Experience
42 yrs, 10 mos
Languages Spoken
English
59 Reviews of Lou Romano
August 24, 2023
JIll is Amazing! What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up un What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up until my concerns were rectified 100%. She treated me with care as if I was a family member. While nothing in life is perfect, its often how things are handled which give us an opinion of bad or good service. I can honestly say that I will probably buy every car i own moving forward from Jill and this dealership. The experience turned out to be amazing. (Special shoutout to Nick Bova in Service who is equally as amazing!) More
Other Employees Tagged: Jill Sardina , Nick Bova
August 19, 2023
A+. I give Joe Sangimino an A+. Joe and Ray Catena know cars, obsessed with customer satisfaction. Going the extra mile , above and beyond the call of I give Joe Sangimino an A+. Joe and Ray Catena know cars, obsessed with customer satisfaction. Going the extra mile , above and beyond the call of duty is what they do. I give Sean Stivers an A+ for his expert tutorial and training. Full disclosure, Joe is awesome. Everyone at Ray Catena is super-smart, awesome and down-to-earth. Thank you Joe and Ray Catena for having me as a client! More
Other Employees Tagged: Joseph Sangimino , Sean Stivers
June 23, 2023
My salesman Joseph Sangimino was very professional extremely pleasant & helpful to. work with . He guided & advised me in the right direction from the start & turned a difficult decision into the righ extremely pleasant & helpful to. work with . He guided & advised me in the right direction from the start & turned a difficult decision into the right decision . I Highly recommend Joe as he is also very patient, answers all your questions & concerns Great to deal with Thanx for everything Joe . A pleasant experience on a difficult decision. More
Other Employees Tagged: Joseph Sangimino , Annmarie from Service Department
June 17, 2023
My famaily had the most outstanding service at Ray Catena of Edison. Joseph Sangimino was excellent to work with he explained every detail to us and made us feel welcome. Highly recommend him to everyone. we of Edison. Joseph Sangimino was excellent to work with he explained every detail to us and made us feel welcome. Highly recommend him to everyone. we would also like to thank Lou and Sean.. More
Other Employees Tagged: Joseph Sangimino
June 08, 2023
Thank you John and Anthony for an amazing experience as always! Love my new GLB! always! Love my new GLB! More
Other Employees Tagged: Anthony Marino, John Kelly
May 31, 2023
Couldn’t be happier with Jill’s service. She even gave me her personal number and we talked on off hours. I actually left something in my old vehicle and she mailed it back to me. I’d def us She even gave me her personal number and we talked on off hours. I actually left something in my old vehicle and she mailed it back to me. I’d def use her again and refer her to friends. More
Other Employees Tagged: Jill Sardina , Rosie Badalamenti, Antonio
May 27, 2023
I got my new Mercedes Benz through Allen. I would rate my experience as exceeding my expectations. Allen, went above and beyond to cater to my needs and puts forward his best foot to represe I would rate my experience as exceeding my expectations. Allen, went above and beyond to cater to my needs and puts forward his best foot to represent Mercedes. The Edison dealership is lucky to have such an amazing employee. Also, a kind shout out to Louis for his amazing response to the entire processing of purchasing our vechile. We truly appreciate it. Thank you Allen, you rock! More
Other Employees Tagged: Allen Conklin
May 11, 2023
wonderful experience with dealer in all respects. Barry Martin was helpful, respectful, fun to be with and helped us get the exact car we wanted despite that it was not at the dealer at the time of Barry Martin was helpful, respectful, fun to be with and helped us get the exact car we wanted despite that it was not at the dealer at the time of our visit. Stayed late to enable us to take the car home same day of the visit. Really knowledgeable about the full line of cars, and lots of experience which showed throughout. More
Other Employees Tagged: Barry Martin
April 10, 2023
Jill made my experience extra special due to her knowledge and caring. She took the time to make sure everything was done both to her satisfaction and for mine as well. Thank you for your expertise. knowledge and caring. She took the time to make sure everything was done both to her satisfaction and for mine as well. Thank you for your expertise. Even though it took time you made sure it was done and correctly. More
Other Employees Tagged: Jill Sardina , Vincent was great as a concierge. He was attentive and caring. Thank you.
February 27, 2023
Paula was simply amazing. She made the buyers experience simple and totally stress free. She explained everything to my wife and I in great detail and was focused on answeri She made the buyers experience simple and totally stress free. She explained everything to my wife and I in great detail and was focused on answering all of our questions to our satisfaction. During the process we developed a great relationship with Paula. She stepped in to handle our transaction under very difficult circumstances and did it with ease. I have been a customer of Ray Catena for over 20 years and have always recommended Ray Catena and Chuck Luciano to my friends and family and will do with Paula without hesitation. The Ray Catena Motor Car Corporation have an extremely valuable asset in Paula Gaillard. More
Other Employees Tagged: Chuck Luciano, Paula Gaillard
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