Louis Leon | Page 38

Excellent Service Excellent no pressure buying experience, and the team there really helped get me into a vehicle that fit all my needs and in the budget!!! Excellent no pressure buying experience, and the team there really helped get me into a vehicle that fit all my needs and in the budget!!! More

by KMR32786 Verified Customer Verified Customer

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Very satisfied Salesman Jordan was very informative and friendly. He answered all our questions and we were very impressed with his knowledge and with the truck that Salesman Jordan was very informative and friendly. He answered all our questions and we were very impressed with his knowledge and with the truck that we purchased. More

by SA12MONICK Verified Customer Verified Customer

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New red enclave Dwight was easy to work with, showing me everything I was interested in. Carl black gave me complimentary oil change on my new car, since oil was not Dwight was easy to work with, showing me everything I was interested in. Carl black gave me complimentary oil change on my new car, since oil was not at full life. Gave me a loaner so I was not inconvenienced. Love the car. Always a pleasure to do business with Carl black. This is our 3rd car! Great servicr More

by SUsan2374 Verified Customer Verified Customer

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New car lease Poor customer service. Everything was great until receiving the numbers (payment on car whereas I felt pressured to continue the sale without any hel Poor customer service. Everything was great until receiving the numbers (payment on car whereas I felt pressured to continue the sale without any help in possibility of negotiating the price). The car that we were promised from another dealership was sold. Didn't get a call from our salesman until we called him. Also, I had insurance put on car that we signed for which was actually sold to someone else. Salesman did try and make it right but gave us a car that was similar to what we wanted but had stuff on it that we didn't want.(bow tie package we didn't want and still waiting for gold emblems to be put on. Overall, even though our salesman is trying to make it right, it was a bad experience ever on leasing a car. Also, working with Hector at financing the car, he was trying to make us put down $500 refundable deposit to show we were going to stay with the sale to get car from 'sister' dealership which I refused to do. More

by TMULLIGAN1967 Verified Customer Verified Customer

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Wow!! Outstanding experience from a professional team. My son and I have been shopping for a new car for him for several weeks. We had reached out to several dealerships and by chance received a few email My son and I have been shopping for a new car for him for several weeks. We had reached out to several dealerships and by chance received a few emails from the team at Carl Black. I have never been to their dealership before (what a mistake) but Travis Hanes was so nice and professional and not pushy like so many others that I thought it would be worth a trip. The dealership is about 35 minutes from our home and of course there are a couple dealerships closer. Overall our experience was the best I have ever had and I have been buying cars for 30 years. Josh Patterson and Travis Hanes and Louis Leon were great to work with and never made us feel that we had made a mistake of visiting Carl Black. Needless to say we left with a new Camaro for my son and when the time to buy another vehicle comes around, it will be a call to this team first. All I can say is Wow...great experience!!! More

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Buick Encore We got a Buick Encore this week and it was an amazing experience. Richard Lopez was extremely kind and patient and stayed with us until the very end. We got a Buick Encore this week and it was an amazing experience. Richard Lopez was extremely kind and patient and stayed with us until the very end. More

by ISIS.GUTIERREZ Verified Customer Verified Customer

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Above and Beyond Will was very polite and courteous. He kept me informed throughout the process. He worked very hard to help me get s loan for the car that was right f Will was very polite and courteous. He kept me informed throughout the process. He worked very hard to help me get s loan for the car that was right for me. More

by LSTAINES Verified Customer Verified Customer

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Great staff that will get it done! Dealt with Will Theis, very knowledgeable and great person. All was a smooth transition all the way up t9 the wave good bye. Will do business with Dealt with Will Theis, very knowledgeable and great person. All was a smooth transition all the way up t9 the wave good bye. Will do business with this dealership again in the future. More

by DJSUPREMECY Verified Customer Verified Customer

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had a nice experience! i had never been to this dealership before, but have purchased 2 chevrolets at another local dealership. At Carl Black Chevy, it seemed like they rea i had never been to this dealership before, but have purchased 2 chevrolets at another local dealership. At Carl Black Chevy, it seemed like they really wanted the sale and were willing to bend a little without being overly pushy. Hector Hernandez answered all of my questions and asked if there was anything else he could do for me. Matei told me he was happy we came back and was gracious (which is rare at a car dealership.!) Even Louis Leon was great in finance. A painless experience-- which says a lot! car was dirty inside when i picked it up, but Hector offered to have it re detailed or completely re done when i came back to get my windows tinted which i really appreciate.! More

by CMNALLEY Verified Customer Verified Customer

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The best place to buy a car in Orlando!! Carl Black is amazing. The staff always goes above and beyond to make sure that every customer leaves satisfied. The service department makes you feel Carl Black is amazing. The staff always goes above and beyond to make sure that every customer leaves satisfied. The service department makes you feel welcome and the rest of the staff is incredibly knowledgeable and sincere. This is the third car I have purchased from them and I will be back!! More

by CCROFT79 Verified Customer Verified Customer

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