Louis Polos | Page 84

Wonderful experience at Klaben I got the absolute best deal possible at Klaben. There was never a need to haggle because the price could not be better. No pressure at any point for I got the absolute best deal possible at Klaben. There was never a need to haggle because the price could not be better. No pressure at any point for anything. Everyone there was kind and professional. From the sale with Louis to the financials with Christine, the whole experience was great. More

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First New Ford in a Long Time!! I was well overdue to get a Ford vehicle. The right deal and the need came along and I was able to find the perfect vehicle for me! The 2018 Escape! I was well overdue to get a Ford vehicle. The right deal and the need came along and I was able to find the perfect vehicle for me! The 2018 Escape! Louis was very helpful even though he was very busy he took the time he needed to make me feel comfortable with the whole buying experience. Denise was also wonderful. She explained the paperwork and made the paperwork process less painful!!! Thanks Klaben! More

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Great Experience! It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few da It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few days since we bought our cars, and Louis has contacted me to make sure that we were both still happy with our purchase. Everyone that I came into contact with was so courteous, friendly and knowledgeable. More

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No hassle purchasing Louis was great to work with. He listened to what I was looking for, as well as what our budget was and didn’t try to push a sale when I wasn’t ready. Louis was great to work with. He listened to what I was looking for, as well as what our budget was and didn’t try to push a sale when I wasn’t ready. He respected my timeline to purchase and answered all of my questions timely. More

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New Car I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly what I went in there looking for. He took time to explain everything about the car to me. I am so much happier in my Ford Escape and thanks to Klaben! More

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Excellent Service and staff My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some issues beyond my control, Rich Klaben offered me some solutions to put me in a car that would work for me, not against me. Despite being outside of my warranty and despite the less-than-perfect condition my car was in, Mr. Klaben allowed me to trade in my car with no hassles. I was able to purchase a car that was perfect for me -- perfect fit, checked all the right boxes, and perfect price. I cannot say enough about my experience with Klaben Ford. The entire staff worked with me and my needs. Louis Polos and Chris Volk were patient with me and did not minimize what I found important in a vehicle. I felt that I received the personal attention everyone deserves when making a purchase like this. More

by CHRISTINAMGARY Verified Customer Verified Customer

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Super Duty, Super happy! Louis contacted me by text message last night when I was looking for a truck on Klaben's website, he was very helpful. I met him today and drove this Louis contacted me by text message last night when I was looking for a truck on Klaben's website, he was very helpful. I met him today and drove this beautiful F-250 Super Duty home this evening! Everyone involved was very helpful, and quick in what they did. I definetly would recommend Louis and Klaben to my friends and family. Thanks Everyone! More

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A chore made easy I hate car shopping, but my experience at Klaben was pleasant and smooth and with no discomfort. Everyone was nice and helpful, especially Tim Sterlin I hate car shopping, but my experience at Klaben was pleasant and smooth and with no discomfort. Everyone was nice and helpful, especially Tim Sterling, who was patient with my technology fear. Compared with other dealerships, the Klaben people are pros. More

by mgturney2 Verified Customer Verified Customer

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AWESOME! Awesome experience! Had great service a couple years ago when i got my first new car, and recieved great service again! I love that even through hard Awesome experience! Had great service a couple years ago when i got my first new car, and recieved great service again! I love that even through hard times everyone was there and they explained in detail things i didnt understand. Would recommend anyone to go here! CJ Wright was very hands on and did everything he could to help me out! More

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Best car buying experience ever I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer ser I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer service experience of all those purchases. And I would rate them along side the best performing organizations in any industry. Their culture is focused in delivering total value - and they exceeded all expectations. More

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