Louis Polos | Page 85

Excellent Service and staff My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some issues beyond my control, Rich Klaben offered me some solutions to put me in a car that would work for me, not against me. Despite being outside of my warranty and despite the less-than-perfect condition my car was in, Mr. Klaben allowed me to trade in my car with no hassles. I was able to purchase a car that was perfect for me -- perfect fit, checked all the right boxes, and perfect price. I cannot say enough about my experience with Klaben Ford. The entire staff worked with me and my needs. Louis Polos and Chris Volk were patient with me and did not minimize what I found important in a vehicle. I felt that I received the personal attention everyone deserves when making a purchase like this. More

by CHRISTINAMGARY Verified Customer Verified Customer

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Super Duty, Super happy! Louis contacted me by text message last night when I was looking for a truck on Klaben's website, he was very helpful. I met him today and drove this Louis contacted me by text message last night when I was looking for a truck on Klaben's website, he was very helpful. I met him today and drove this beautiful F-250 Super Duty home this evening! Everyone involved was very helpful, and quick in what they did. I definetly would recommend Louis and Klaben to my friends and family. Thanks Everyone! More

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A chore made easy I hate car shopping, but my experience at Klaben was pleasant and smooth and with no discomfort. Everyone was nice and helpful, especially Tim Sterlin I hate car shopping, but my experience at Klaben was pleasant and smooth and with no discomfort. Everyone was nice and helpful, especially Tim Sterling, who was patient with my technology fear. Compared with other dealerships, the Klaben people are pros. More

by mgturney2 Verified Customer Verified Customer

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AWESOME! Awesome experience! Had great service a couple years ago when i got my first new car, and recieved great service again! I love that even through hard Awesome experience! Had great service a couple years ago when i got my first new car, and recieved great service again! I love that even through hard times everyone was there and they explained in detail things i didnt understand. Would recommend anyone to go here! CJ Wright was very hands on and did everything he could to help me out! More

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Best car buying experience ever I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer ser I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer service experience of all those purchases. And I would rate them along side the best performing organizations in any industry. Their culture is focused in delivering total value - and they exceeded all expectations. More

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Fast and easy experience. I found my vehicle through a third party app. Once I was sure it was the one l wanted I clicked the interested button. Within minutes I was contacted I found my vehicle through a third party app. Once I was sure it was the one l wanted I clicked the interested button. Within minutes I was contacted by Luis Polos from Klaben Ford. He was courteous and polite and was able to answer all of my concerns and questions quickly. Overall a pressure free experience I would definitely be recommending klaben Ford to everyone I talk to. I love my new Ford from Klaben. More

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Great Experience It was a overall great experience, they made sure we walked out feeling like we were taken care of. i would highly recommend going there for your next It was a overall great experience, they made sure we walked out feeling like we were taken care of. i would highly recommend going there for your next vehicle purchase. More

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Great Experience! I haven’t bought a truck in 8 years. Klaben helped me through the whole process. Couldn’t be more happy with the service and professionalism. Thank yo I haven’t bought a truck in 8 years. Klaben helped me through the whole process. Couldn’t be more happy with the service and professionalism. Thank you Louis! More

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Great Leasing Experience We appreciate the knowledge of the staff and the efficiency of getting us the vehicle we wanted at favorable price and terms. Very good overall experi We appreciate the knowledge of the staff and the efficiency of getting us the vehicle we wanted at favorable price and terms. Very good overall experience. More

by jemig Verified Customer Verified Customer

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Best car buying experience ever! This was the fastest most efficient experience I’ve had purchasing a vehicle. We did a lot of communication through text and email. I told Louis what This was the fastest most efficient experience I’ve had purchasing a vehicle. We did a lot of communication through text and email. I told Louis what I was looking for and he found me a vehicle with the price I was looking for. More

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