"Very helpful and knowledgeable "
Lucy was a big help when I went in to look at a car. She helped me out the first time and I came back to look at another car and had asked for her assistance. She brought me to the car and took it for a test drive. Lucy was a huge help in all with just looking for a car and getting a good deal.
"Great Service! "
I had an amazing experience with Nissan of Elk Grove! Jay, Lucy and Jambert assisted me with my purchase. I knew what I wanted and they made the process of buying my vehicle super easy and fast! Thank you so much.
"First Timer; First New Car"
In a matter of two days I was able to get my first brand new car! There was quite a long wait to process everything, so I didn’t really think it would be done quickly. But lo and behold, I’ll soon be driving home my new Sentra! The people here are super friendly, and we were able to talk comfortably with everyone. Thanks Nissan for creating my first-time experience here like my test drive: smooth!
"Purchased 2018 350z Coupe March 2019"
- Randall Romo
My rating is over years of buying and leasing cars at Nissan & Mazda, l really like dealing with Lucy, great to work with and will ask for her on my next buy. I have never had a negative experience and l feel welcomed and comfortable more then any other dealership l have ever dealt with. The best part it isn't fake just because l am there to spend money, everyone really goes out of there way to make sure l feel welcome.
Don't change, this attitude is hard to come by when employees really care about the customer.
"Magnífica atención!!!! :)from Lucy Cortes"
El dealer de Elk Grove, tiene la mejor atención, me ayudaron muchísimo para poder agarrar mi carro, tanto como precios, garantías, no me presionaron en ningún momento y fueron muy atentos y amables, yo puedo recomendarles 100% aquí. Es mi primer carro y de muchas ofertas que vi la mejor parecida fue la de aquí...
Excelentes personas y sobre todo excelente dealer!!!!!!
"Lucy es excelente. 👍. "
Great experience . This is our 3 rd car we bought from Nissan of Elk Grove. We recomed Nissan of Elk Grove. Lucy hoes the xtra mile to make us happy
"Love my new truck! Nissan Titan"
Lucy Cortes, with Nissan of Elk Grove was great. We had just made a stop by Nissan to look at Nissan Titans, just after we visited a RAM truck dealer. We were very close to purchasing the RAM when we decided to take one more look at the Titan before we went back to RAM to buy the RAM 1500. Lucy acknowledged us right away and we began to talk about trucks, truck quality, comparisons, tech specs and warranties. She listened to us and knew exactly where to direct us. (we engaged in this conversation as I wanted to see what Nissan had to offer, and this is after over a year studying and searching for the right truck - all brands by the way)
We were looking for value, the right truck at the right price. Lucy and the team at Elk Grove Nissan not only provided great service and education, they helped us find the right truck which, for a better price than the RAM 1500, had more options, more warranty and was simply more truck than what the 2019 RAM 1500 had to offer. after endless searching and hard work, I purchased a Nissan Titan Pro 4x. (dollar for dollar) to us at least, our Titan was the better overall value vs the similarly priced RAM 1500. Thank you again Lucy Cortes and the team at Elk Grove Nissan. (thank you again to Shay - for being flexible in finance, John for going out of his way to get the truck, Lucy for looking out for us and Anthony for allowing us to take the time, provide information and digest the sale and the process)
Thanks again J.
"Perfect experience for 1st time buyer. "
I bought my first new car today at Nissan of Elk Grove and I couldn’t be happier. Zero pressure, I was shown the model came in to see, and was shown alternatives, but simply for comparison sake. Lucy was helpful and friendly. Wouldn’t change a thing about the whole experience.
"Great customer service from Lucy and Nissan team"
This is the second car we purchase from Nissan of Elk Grove and I cannot say a bad thing about them their service is always amazing and they work with you on all your needs
"Over standing customer service"
The professional customer service we received by Lucy Cortes was gladly beyond from our expectations, we definitely recommend Elk Grove Nissan and Lucy Cortes for your next vehicle.