Lucy made my car buying experience easy and hassle free. She went out of her way to accommodate all my wants/needs. Thank you Lucy!!!!
She was very helpful , amazing customer service! She was absolutely the BEST! I got the car of my dreams and I am very satisfied thank you Lucy
"Great salespeople "
- Ray ray
We saw the car we wanted on Nissan of Elk Grove's website, drove out to the dealership, and was greeted by Jay and Lucy. They were not pushy and was very knowledgeable about the Car we were there to test drive. And jay was extremely polite, answered all of our questions and worked out a perfect deal for us. It was for sure the best dealership experience we've ever had. I didn't catch the finance guy's name, but he got us through the financing paperwork super fast which was most appreciated. Our car was detailed to a tee and we look forward to taking advantage of the free car washes to keep it looking that way. Thank you Lucy and jay I like the car we got and definitely recommend buying cars here
Other Employees Tagged:
"Nice and easy purchase "
This is my 4th car that we have bought from Nissan, my experience with buying this last car was quick and easy. Lucy Cortes was very friendly and helpful and helped us get a good deal.
"Nissan of Elk Grove: car shopping made EASY!!!"
I had the pleasure of buying a truck from Nissan of Elk Grove a couple of days ago. Lucy (my saleswoman) listened to what I needed and gave me suggestions that she felt were right for me. I am kind of tall and she was patient enough to find a truck that I actually fit in and she also gave me advice on how to finance it in a way that will help me improve my credit. Vu (the finance guy) was also instrumental in helping me with my unique situation and making everything work. Any future vehicle search will start at Nissan of Elk Grove.
Came in for a new car & Lucy was more than helpful. She provided excellent customer service & made sure I left with the car I wanted. Will definitely come back for my next purchase & will recommend her to everyone I know!
"Excellent customer service"
My fiancé and I came in inquiring about a used car that we saw on there website. The car was super clean drove great, excellent quality. Lucy Cortes was very knowledgeable and helped us significantly with making this decision. Sang, the manager, was also very reasonable and worked with us as much as possible. Would definitely recommend!
"Great and effective communication "
Lucy is THE IDEAL sales woman. She made me feel comfortable with my purchase and she didn’t lie to me about any of the details on the vehicle , whether they were good or bad.
Thank you Lucy!
"Wasn't expecting to buy, but no pressure and great customer."
- John Moua
Went shopping all day just to check out cars. Went to multiple places: Toyota, Honda, Enterprise, just to name a few. Then we hit up Nissan. Lucy helped us out by showing us multiple small suv vehicles. In the end, we ended up asking to see mid-sized suv instead. We found to like the Murano and started the paperwork because she was funny, down-to-earth, and honest with no pressure. While we were submitting our loan to get approved, we decided to look strings some more and fell I in love with the Pathfinder! Totally not something we were looking for at all!! But with Lucy's help, we were able to get the suv with all the perks we wanted in this car for only about a few thousand more! This included Gap too! Almost free GAP!
I totally am a happy camper!
Lucy Cortez my salesman is the best! Always friendly and very professional. I came to nissan of elk grove to get my car with her in 2015 and today i came in for my second car with her. She knew what we wanted and what we wanted to pay she was able to get our payment to a great rate. Will keep coming back to lucy in the future. Jambert in finance reconized my husband and I right away! He did our finance paper work with our first car in 2015 and today as well. In all honesty lucy and Jambert are like family. We talked about our familys and how time has passed since our last visit. Will keep coming back with lucy and Jambert they are truly the best with no doubt!