Lucy Garabed

Purchased a certified vehicle. One tire was bad. Shocked to discover that they found it acceptable to only replaced one tire stating the other three were within their "acceptable One tire was bad. Shocked to discover that they found it acceptable to only replaced one tire stating the other three were within their "acceptable" range, rather than replacing at least two tires, or all four. They also forgot to reset the "due for service" indicator warning, due to admitted error by their service department. We were told we could take it to any BMW dealer much closer to our home to resolve the issue. The local dealers wound NOT touch it since they did not do the work. Very frustrating. More

by sy Verified Customer Verified Customer

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Thank You, great experience with everyone , great car at great pricing . highly recommend Pacific Bmw for all Your Bmw Needs. great pricing . highly recommend Pacific Bmw for all Your Bmw Needs. More

by Kazarmarkarov Verified Customer Verified Customer

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Excellent service. Professional, competent, and pleasant staff. I will come back to this dealership again and again. Professional, competent, and pleasant staff. I will come back to this dealership again and again. More

by kp Verified Customer Verified Customer

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Lucy was so professional and answered any questions we had. Really felt understood and comfortable during the purchasing process. had. Really felt understood and comfortable during the purchasing process. More

by kimtpa Verified Customer Verified Customer

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Rafy and Lucy were amazing! Easiest car purchase ever at Pacific BMW. Highly recommend their service! Easiest car purchase ever at Pacific BMW. Highly recommend their service! More

by HAKOSTIK Verified Customer Verified Customer

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Loved my experience with Pacific BMW! Bought an M5 recently from them and they were fantastic to deal with. Bought an M5 recently from them and they were fantastic to deal with. More

by tom.salter Verified Customer Verified Customer

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This is dealership I have been going for 20 years. Staff is professional and friendly, they make things smooth and easy. Staff is professional and friendly, they make things smooth and easy. More

by ARTHURAGAJANYAN Verified Customer Verified Customer

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Very professional, excellent service, everybody knows what are they doing helping to understand every detail, special thanks to Ed Gabrielyan , finance and sales manager . what are they doing helping to understand every detail, special thanks to Ed Gabrielyan , finance and sales manager . More

by Gevorkianartour@yahoo.com Verified Customer Verified Customer

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Excellent service. Liked the overall feel of the dealership when we walked in compared to the other BMW dealer we went to the previous day. Liked the overall feel of the dealership when we walked in compared to the other BMW dealer we went to the previous day. More

by jagarpao2804 Verified Customer Verified Customer

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Everyone was beyond welcoming from the moment I walked into the dealership. I appreciate the warmth, attentiveness and awareness of all those present especially Ara and Lucy! Appreciate you both! Thank yo into the dealership. I appreciate the warmth, attentiveness and awareness of all those present especially Ara and Lucy! Appreciate you both! Thank you!! More

by DIVMO229 Verified Customer Verified Customer

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