Luis Aguasvivas | Page 16

Always great service and amazing attention to destabilize in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles More

Helpful 0

Report | Print

I’ve had the pleasure of working with Louis Aguasvivas in the Service Dept. for my annual maintenance several times. Top-notch service every time!! the Service Dept. for my annual maintenance several times. Top-notch service every time!! More

Helpful 0

Report | Print

Excellent service on purchasing a vehicle from their used inventory. We ran into a hiccup with the Registry (not the dealers fault) but with the hard work of everyone at the Dealership we were able to resolv inventory. We ran into a hiccup with the Registry (not the dealers fault) but with the hard work of everyone at the Dealership we were able to resolve it. I highly recommend purchasing a vehicle from them new or used. Also, a special thanks to Howard Rosenberg, ask for him next time you visit Mercedes-Benz in Natick, MA. More

Helpful 0

Report | Print

Luis was excellent! He offered excellent information and communicated through the day, from my initial drop off to picking up the vehicle at a requested time. Thank you communicated through the day, from my initial drop off to picking up the vehicle at a requested time. Thank you More

Helpful 0

Report | Print

Very happy with my vehicles first service and the crew at Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. More

Helpful 0

Report | Print

I brought in my Mercedes C-300 for its annual service (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained th (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained the service for the car and when I picked it up, he went over everything that was included in the car's service and pointed out a couple of items that will need to be attended to in the near future. He went out of his way to make this experience seamless. Thank you. More

Helpful 0

Report | Print

Thank you for the outstanding customer service experience. Also, I was to extended a special thanks to Danny for all your assistance and customer service during my purchase experience. experience. Also, I was to extended a special thanks to Danny for all your assistance and customer service during my purchase experience. More

Helpful 0

Report | Print

Exceptional service experience. Service consultant Luis is second to none resolving customer needs. A special thanks also to Charles for answering my questions and the technicians for performing great serv is second to none resolving customer needs. A special thanks also to Charles for answering my questions and the technicians for performing great service. Keep up the great work! Receptionist was very pleasant. More

Helpful 0

Report | Print

Great experience at Mercedes-Benz of Natick Vito did an great job during my purchase of a used 2017 Nissan Murano Platinum. He made the car purchase very easy process. . Still happy with my p Vito did an great job during my purchase of a used 2017 Nissan Murano Platinum. He made the car purchase very easy process. . Still happy with my purchase.. I met with so many nice and trustful employees in that wonderful dealership.Thanks! More

Helpful 2

Report | Print

Efficient, prompt, and flexible I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts wer I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts were needed to be changed. The best thing about this dealership is how easy it is to make an appointment online and loaners are plentiful. The check in process was easy and fast without fuss. I used to go to Burlington when Bernie Moreno was running the show. Unfortunately that dealership has gone down in service quality. Mercedes Natick may not have the poshest dealership or "coffee bar" but when servicing a car, efficiency and communication are the most important factors in the customer's experience where MB Natick has it down to the tee. More

Helpful 0

Report | Print