Luis Castilla | Page 8
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
View more specialties & trainings135 Reviews
Write a Review135 Reviews of Luis Castilla
January 27, 2020
BEST service hands down!! Both Luis and Nick were absolutely an all-star team. I will be sending my kids your way guys! Thank you for everything. absolutely an all-star team. I will be sending my kids your way guys! Thank you for everything. More
Other Employees Tagged: Nick Siebert , Austin Cunningham
January 03, 2020
We love the guys here Taven was awesome and ended up finding us exactly what we wanted! Luis made sure everything was absolutely perfect upon pickup and took care of all ou Taven was awesome and ended up finding us exactly what we wanted! Luis made sure everything was absolutely perfect upon pickup and took care of all our extras we wanted on the RAV4 after buying it! It's looking sharp! More
Other Employees Tagged: Taven Erpenbach
November 20, 2019
Friendly, personable and knowledgeable. My wife and I had yet another great experience at Larry H. Miller Toyota of downtown Spokane thanks to Ryan, Luis, Tom and Richard. Because of their My wife and I had yet another great experience at Larry H. Miller Toyota of downtown Spokane thanks to Ryan, Luis, Tom and Richard. Because of their friendly, personable and knowledgeable expertise our latest purchase went smooth and they always make us feel like family. More
Other Employees Tagged: Tom Campos , Ryan Chang, Richard Skordas
November 16, 2019
Great experience Very friendly staff. Our sales man was very helpful. He had a good attitude very engaging. Thank you Ryan Chang. You made the process fairly easy. Very friendly staff. Our sales man was very helpful. He had a good attitude very engaging. Thank you Ryan Chang. You made the process fairly easy. More
Other Employees Tagged: Ryan Chang, Tyson Holley
November 06, 2019
Return customer times five I was recently divorced and left a vehicle that no long met my needs. Problem was it was still being financed and I was slightly buried in negative eq I was recently divorced and left a vehicle that no long met my needs. Problem was it was still being financed and I was slightly buried in negative equity. These guys worked a miracle and got me a great deal on the truck I wanted. Ryan Chang spent the day showing all the possibilities, Luis worked every possible angle to make it happen and Tyson worked the paperwork so I was out of there in a timely manner! Thank you all! Great team. I would highly recommend this dealership and group of guys. More
Other Employees Tagged: Ryan Chang, Tyson Holley
October 31, 2019
The best customer service This was by far the best experience I’ve ever had at a dealership. This dealership is full of genuine , honest and friendly people who go above and b This was by far the best experience I’ve ever had at a dealership. This dealership is full of genuine , honest and friendly people who go above and beyond to make sure you are satisfied with your investment and your overall experience. Everyone I met greeted me with a smile, expressed gratitude and encouragement and listened to every word or concern I had. This was my very first time buying a brand new Vehicle and they exceeded my expectations. I have no regrets doing business with them and no concerns for the future. More
Other Employees Tagged: Austin Cunningham, Chuck Triggs, Front desk gal. Sorry don’t know her name! She was very sweet over the phone.
October 26, 2019
Lease Great experience in the process. Very professional and organized representatives. Sales guys were very helpful and worked hard to meet my needs in Great experience in the process. Very professional and organized representatives. Sales guys were very helpful and worked hard to meet my needs in a process of this deal as we as measurement and finance service. More
Other Employees Tagged: Ryan Chang, Michaelangelo Kiehn, Richard Skordas
October 07, 2019
Sales guy will not return my calls or texts. Had a great experience at Larry H. Miller Toyota Spokane. After a recent bankruptcy, they were able to get get me into a newer truck with only 70K mi Had a great experience at Larry H. Miller Toyota Spokane. After a recent bankruptcy, they were able to get get me into a newer truck with only 70K miles, a good interest rate and a payment under $300 per month. Amazing job! The truck I purchased need new tires and few small repairs, all done before I took possession of the truck. Thanks to: Michaelangelo Kiehn, Luis Castilla, Tyso Holley and especially David Short (the GM) for taking the time and talking with me. I live in CDA, ID and it is well worth the 35 mile drive to Larry H Miller Toyota Spokane. This is where I will purchase my next vehicles ! I have twin boys that are 16 years old and just started driving. Believe me, we will be back! Thank you Larry H. Miller Toyota Spokane. More
Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn
October 05, 2019
Awesome They were great. Ryan Chang, Luis, and Tyson made it an easy no pressure situation. They were polite and patient even when sudden changes in vehicles They were great. Ryan Chang, Luis, and Tyson made it an easy no pressure situation. They were polite and patient even when sudden changes in vehicles were being made. It was a very easy going experience. More
Other Employees Tagged: Ryan Chang, Tyson Holley
September 20, 2019
Our first "new" Toyota! We have worked with several dealerships in the past but never Larry H. Miller in Spokane. This was our best experience yet. Nick Siebert is a quality, We have worked with several dealerships in the past but never Larry H. Miller in Spokane. This was our best experience yet. Nick Siebert is a quality, professional, charismatic and knowledgeable salesman. Luis the sales manager worked with us and I respect his service. Austin the finance and paperwork guy got us the good terms, was thorough and is a hoot. My friend Alan C., who is a excellent service technician at Larry H. Miller for over 30 years referred us. Alan is serious Toyota guy and am very thankful to him for talking us into finally buying a new Tacoma. My wife and I like to "road trip" and this vehicle is going to be perfect for our adventures. Larry I will be back. More
Other Employees Tagged: Nick Siebert , Austin Cunningham