Luis Castilla | Page 8
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
149 Reviews
Write a Review149 Reviews of Luis Castilla
November 01, 2020
Fantastic people, amazingly smooth process!! Andrew & Michelangelo are assets to your dealership!! Luis went above and beyond for us!! Kid friendly & easy to talk to! I am a loyal customer and promis Michelangelo are assets to your dealership!! Luis went above and beyond for us!! Kid friendly & easy to talk to! I am a loyal customer and promise to spread the good word!!! More
Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn
October 31, 2020
The experience was awesome both times I went. I told them what I wanted and they gave me that and more which is amazing and they were super easy to work with. I appreciate you guys so much! what I wanted and they gave me that and more which is amazing and they were super easy to work with. I appreciate you guys so much! More
Other Employees Tagged: Taven Erpenbach, Tyson Holley
October 30, 2020
Nick and Luis were awesome to work with. They both explained everything thoroughly and once we started signing papers with Luis it went very quick. I highly recommend Larry H Miller and these two gent explained everything thoroughly and once we started signing papers with Luis it went very quick. I highly recommend Larry H Miller and these two gentlemen for an excellent car purchasing experience. More
Other Employees Tagged: Nick Siebert
October 25, 2020
Make sure you have time to spend because it is a bit time consuming. But they are working hard to get you a good rate and the vehicle that is best for you. I didn't think I'd leave with an SUV. BUT guess wha consuming. But they are working hard to get you a good rate and the vehicle that is best for you. I didn't think I'd leave with an SUV. BUT guess what.... I now have room for my soon to be 3 grandbabies, AWD, BRAND NEW TIRES AND A FULL TANK OF GAS! Thank you ALL for your hard work and dealing with a difficult customer. Rafael , Luis and Michelangelo! I would recommend LHM and this team anyday. And I'll be back when I'm ready to upgrade!!! Thanks for all your hard work and laughs! Michelle More
Other Employees Tagged: Rafael Salgado , Michaelangelo Kiehn
October 23, 2020
Very welcoming. Never felt any pressure. Matt was very knowledgeable and helpful on what we were looking for. Loved how he explained and help set up our car. Definitely would suggest this dealership knowledgeable and helpful on what we were looking for. Loved how he explained and help set up our car. Definitely would suggest this dealership More
Other Employees Tagged: Matt Delgado , Austin Cunningham
October 15, 2020
Larry H. Miller Downtown Toyota is an unmatched dealership both on its inventory, and people who work there. We have purchased a couple vehicles through Luis, who has always been available to answe dealership both on its inventory, and people who work there. We have purchased a couple vehicles through Luis, who has always been available to answer all our questions and made the buying process so easy! Our salesman, Andrew went above and beyond as well, even delivering the vehicle to our home. Everyone was super kind and helpful, while giving us a fair deal on our new truck. Thank you all so much for all your hard work you did individually and as a team. More
Other Employees Tagged: Andrew Heinemann
October 15, 2020
Luis and Larry H Miller provided are amazing! They are HONEST, professional and trustworthy. Any vehicle I purchase will ONLY be from them! My husband and I dreaded purchasing a new car, and actually put HONEST, professional and trustworthy. Any vehicle I purchase will ONLY be from them! My husband and I dreaded purchasing a new car, and actually put it off for 6 months until I met Luis. Not only did they take care of us during then transaction, they take care of you and your vehicle afterwards. With 2 small children, work, and life in general any car matinence is a chore for me to arrange. Larry H Miller makes simple oil changes, tune ups etc doable. They will work around your schedule and do what it takes to make sure it is as easy as possible for their customers to get the service they need, and In a promptly manner. Anyone in Spokane looking to purchase a vehicle definitely needs to go through this business. Thank you so much Luis for taking such good care of my family, and staying until all hours of the night! More
August 27, 2020
I’m very grateful for the service I received at Larry H Miller. They were able to find me the exact car I was looking for and I couldn’t be happier! Thank you! Miller. They were able to find me the exact car I was looking for and I couldn’t be happier! Thank you! More
Other Employees Tagged: Rafael Salgado, Tom Campos
July 20, 2020
Great facility and staff. Outstanding experience A great experience and one of the best that I have buying a vehicle. Andrew and Luis made this pleasurable and ensured that I was very satisfied with A great experience and one of the best that I have buying a vehicle. Andrew and Luis made this pleasurable and ensured that I was very satisfied with my purchase. They took the time to understand my needs and provided several options that met my purchasing goal. Tyson was very quick and detailed with the final purchasing details and all of the paperwork on a thumb-drive is a nice touch. Great facility and the staff was outstanding. More
Other Employees Tagged: Andrew Heinemann, Tyson Holley

