Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 8

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

November 01, 2020

Dealership Rating
Employee Rating

Fantastic people, amazingly smooth process!! Andrew & Michelangelo are assets to your dealership!! Luis went above and beyond for us!! Kid friendly & easy to talk to! I am a loyal customer and promis More

by april5705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn

Nov 02, 2020

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Dave Short, General Manager, 509-228-7589

October 31, 2020

Dealership Rating
Employee Rating

The experience was awesome both times I went. I told them what I wanted and they gave me that and more which is amazing and they were super easy to work with. I appreciate you guys so much! More

by m.riah.massie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taven Erpenbach, Tyson Holley

Nov 02, 2020

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Dave Short, General Manager, 509-228-7589

October 30, 2020

Dealership Rating
Employee Rating

Nick and Luis were awesome to work with. They both explained everything thoroughly and once we started signing papers with Luis it went very quick. I highly recommend Larry H Miller and these two gent More

by Heather Amend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

Nov 02, 2020

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Dave Short, General Manager, 509-228-7589

October 25, 2020

Dealership Rating
Employee Rating

Make sure you have time to spend because it is a bit time consuming. But they are working hard to get you a good rate and the vehicle that is best for you. I didn't think I'd leave with an SUV. BUT guess wha More

by MrsSchmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado , Michaelangelo Kiehn

Oct 28, 2020

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! Dave Short, General Manager, 509-228-7589

October 23, 2020

Dealership Rating
Employee Rating

Very welcoming. Never felt any pressure. Matt was very knowledgeable and helpful on what we were looking for. Loved how he explained and help set up our car. Definitely would suggest this dealership More

by karla.flanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Delgado , Austin Cunningham

Oct 23, 2020

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Dave Short, General Manager

October 19, 2020

Dealership Rating
Employee Rating

Very easy to work with. Shane made my experience great. All the staff were great. Thank you for getting me into a car so quickly. More

by Scottgirl39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane kuykendall

Oct 20, 2020

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Dave Short, General Manager

October 15, 2020

Dealership Rating
Employee Rating

Larry H. Miller Downtown Toyota is an unmatched dealership both on its inventory, and people who work there. We have purchased a couple vehicles through Luis, who has always been available to answe More

by Sarah Vogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann

Oct 16, 2020

Findlay Downtown Toyota Spokane responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Dave Short, General Manager

October 15, 2020

Dealership Rating
Employee Rating

Luis and Larry H Miller provided are amazing! They are HONEST, professional and trustworthy. Any vehicle I purchase will ONLY be from them! My husband and I dreaded purchasing a new car, and actually put More

by Danielle.seech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Findlay Downtown Toyota Spokane responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Dave Short, General Manager

August 27, 2020

Dealership Rating
Employee Rating

I’m very grateful for the service I received at Larry H Miller. They were able to find me the exact car I was looking for and I couldn’t be happier! Thank you! More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado, Tom Campos

Aug 28, 2020

Findlay Downtown Toyota Spokane responded

Hello Victoria! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Dave Short, General Manager

July 20, 2020

Dealership Rating
Employee Rating

Great facility and staff. Outstanding experience A great experience and one of the best that I have buying a vehicle. Andrew and Luis made this pleasurable and ensured that I was very satisfied with More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Tyson Holley

Jul 20, 2020

Findlay Downtown Toyota Spokane responded

Congratulations, we are glad you had such a great experience with Andrew and Luis. We hope you will continue to come to see us in the future! - Enjoy your new ride! Dave Short, General Manager,

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