Luis Martinez | Page 16

Luis Martinez was the salesman who showed us around and he was absolutely amazing and no pressure to purchase. He listened to our situation, needs and explained our options. We never felt rushed and he too he was absolutely amazing and no pressure to purchase. He listened to our situation, needs and explained our options. We never felt rushed and he took the time to show us the different models that could feel our needs that were within our budget. He encouraged questions and when we asked them gave us information that we were able to use in making our decision. We ended up purchasing a Camry. After we had made the decision to purchase we sat down with Jackie Sanchez in financing where she went through the process of explained the paperwork that we needed to sign in order to make the car purchase. She was very detained with her explanations and of course gave us additional options of additional items that we could purchase with our car. Normally this is where I expect a hard sell but again no pressure to add anything else. We ended up adding one additional options I did ask a number of questions during the paperwork process and appreciated getting detailed answers that actually were straight to the point of answered my question. After the paperwork was completely Luis was back again going thru the car again making sure that we were comfortable with the different controls of the car. He also took us to the service department and introduced us to a couple members of that department. He made sure we had one of his business cards and told us not to hesitate to contact him if we had any additional questions. Car shopping is normally not a experience that I enjoy but this truly was a nice experience. I will need to replace my 2000 Toyota Sienna (187,000 miles) in the near future and Ventura Toyota will get another visit from my wife and I. More

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Luiz Martinez is my go to, referred by Kevin Hurlic.....deal closed in 7 minutes working with Luiz, a stupid easy process!!!! Second car purchased there, can't see going anywhere else! Hurlic.....deal closed in 7 minutes working with Luiz, a stupid easy process!!!! Second car purchased there, can't see going anywhere else! More

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I am 68 and have purchased many cars in my lifetime and although it is always nice to get a new car, I dread the buying process which is generally protracted. This particular purchase was the most efficaci although it is always nice to get a new car, I dread the buying process which is generally protracted. This particular purchase was the most efficacious, smooth and congenial I remember experiencing. Mr. Luis Martinez was nothing but kind, patient and professional. He explained various aspects of my new sienna with patience and understanding. He was the best! More

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We have purchased 5 vehicles from Ventura Toyota, 2 used and 3 new and would not purchase from another dealership. We met Luis Martinez on May 24 when I purchased a new Prius--personable, knowledgeable, an and 3 new and would not purchase from another dealership. We met Luis Martinez on May 24 when I purchased a new Prius--personable, knowledgeable, an all around great person to work with. We have since purchased a 2014 Tacoma from him and I went with a girlfriend who purchased a 2013 Camry; I will not purchase another vehicle from anyone but Luis. I never felt pressured or like I was being dealt with as "the little woman." He is just a warm and delightful human being who also is a great car salesman. More

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FIRST TIME AROUND I FELT I GOT SCREWED BAD, SO OCTAVIO THE GENERAL SALES MANAGER CALLS ME AND SAID IF YOUR NOT HAPPY GIVE US ANOTHER CHANCE , SO I WENT BACK IN THERE AND DELT WITH OCTAVIO AND KRISTEN AND THE GENERAL SALES MANAGER CALLS ME AND SAID IF YOUR NOT HAPPY GIVE US ANOTHER CHANCE , SO I WENT BACK IN THERE AND DELT WITH OCTAVIO AND KRISTEN AND THEY CAME THROUGH FOR ME THE SECOND TIME AROUND ,EVERYONE WAS REALLY NICE AND HELPFULL LIKE A TEAM , FROM OCTAVIO, KRISTEN, JOHNNY, LUIS THEY WERE GREAT!!! THANK YOU OCTAVIO AND THE REST OF THE TEAM. More

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There was no pressure to buy, but just pleasant experience all around from the test drive to answering my questions and making an offer. I felt like my concerns were addressed directly. experience all around from the test drive to answering my questions and making an offer. I felt like my concerns were addressed directly. More

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My experience at Ventura Toyota was beyond awesome! Everyone is so professional and welcoming. I was so impressed with the entire dealer in every way imaginable that I actually bought two 2012s . I' Everyone is so professional and welcoming. I was so impressed with the entire dealer in every way imaginable that I actually bought two 2012s . I'm totally gonna stick with Ventura Toyota forever. You won't find a better dealer on the entire southern west coast. This is the best spot period! More

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Luis did a outstanding job showing us around the lot and Luis did a outstanding job showing us around the lot and Answering all the questions we had about the car and taking us out on a drive. Once we had Luis did a outstanding job showing us around the lot and Answering all the questions we had about the car and taking us out on a drive. Once we had finished our test drive Luis walked us into the showroom and made us comfortable. More

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Luis is the man! We were very specific in what we wanted, and Luis made it happen. He took care of everything from day 1, including test drives, pricing, handling our trade in, and helping us of the lot in o and Luis made it happen. He took care of everything from day 1, including test drives, pricing, handling our trade in, and helping us of the lot in our brand new camry! Cannot recommend him highly enough! thanks Luis! More

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Sam was very helpful with my purchase. He knew what i liked and best fit my budget. He is very attentive and answered all my questions. Luis was great translating in spanish and making things more clear liked and best fit my budget. He is very attentive and answered all my questions. Luis was great translating in spanish and making things more clear to me. More

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