Luis Ortega
Luis Ortega at Northside Lexus

Luis Ortega | Page 3

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
87 Reviews

Dealership Experience

5 yrs

Languages Spoken

English English

Spanish Spanish

4.8

87 Reviews

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87 Reviews of Luis Ortega

February 19, 2024

Dealership Rating
Employee Rating

Great overall experience from start to finish. I am a repeat customer. This was my first time buying a used car from them. They worked with me on the price to get me in the car within my budget. More

by comets1fan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Feb 19, 2024

Northside Lexus responded

We're so glad to know you had a great experience with us at Northside Lexus, especially as a repeat customer! We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new car!

February 17, 2024

Dealership Rating
Employee Rating

My salesman, Luis, was awesome! He was so helpful and made my car-buying experience stress free. More

by 8011ANB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback about Luis and hope to see you again at Northside Lexus!

January 15, 2024

Dealership Rating
Employee Rating

Great experience with Jesse. He was professional, friendly and patient with me. Great team at Northside! More

by txerbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom

Jan 15, 2024

Northside Lexus responded

It's fantastic to know that Jesse and our team at Northside Lexus provided you with a great experience. Thanks for sharing your feedback! Enjoy your new ride!

January 11, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. Our salesperson Luis is a gem. Would recommend to anyone. More

by laurendellafranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy , Luis Ortega

Jan 11, 2024

Northside Lexus responded

Lauren, it's wonderful to hear that Luis and the Northside Lexus team delivered a five-star experience! Thank you for your business and support.

December 28, 2023

Dealership Rating
Employee Rating

This is my 4th Lexus to purchase from Northside Lexus. Always an excellent experience. Luis helped me to find the perfect car and was very helpful with the entire experience. I highly recommend Northside More

by nicoleowens428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Dec 28, 2023

Northside Lexus responded

Nicole, we're delighted to know you had another excellent experience with us at Northside Lexus! Your recommendation means a lot — we'll pass on your kind words to Luis and the team. Enjoy your new Lexus!

December 20, 2023

Dealership Rating
Employee Rating

I was very satisfied, especially with the help of Luis Ortega, who guided us until the end. More

by dayanabetancourtgarcia
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Northside Lexus responded

We're thrilled Luis could offer accommodating assistance that helped make your Northside Lexus experience a success! Thank you for the stellar review!

December 17, 2023

Dealership Rating
Employee Rating

From the opening of the door to the closing of the sale, Northside Lexus was great and everything felt easy and simple. More

by aygajere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Dec 18, 2023

Northside Lexus responded

We're so glad to know that your experience with us at Northside Lexus was smooth and straightforward. Thanks for the positive feedback!

November 21, 2023

Dealership Rating
Employee Rating

We had a wonderful experience buying. We had the best salesperson possible for our purchase. More

by rogertorres9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Northside Lexus responded

Roger, congrats on your new car! It makes our day to know you had a five-star buying experience at Northside Lexus. Enjoy the ride!

October 28, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was extremely professional and courteous, not to mention knowledgeable. There was also a very wide selection of vehicles on the lot. I drove from Louisiana to purchase an GK460 an More

by Broussard82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Oct 30, 2023

Northside Lexus responded

We're so glad to know that our team at Northside Lexus could provide you with a professional and efficient car-buying experience. It's great to see your journey from Louisiana was worth it! We appreciate the support and look forward to assisting you again in the future. Safe travels back home in your new GK460!

October 15, 2023

Dealership Rating
Employee Rating

Salesman was great. Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was More

by esposhades
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 19, 2023

Northside Lexus responded

We appreciate your feedback and we're glad to know that our sales team was easy to work with. We apologize for the inconvenience regarding the battery issue and cargo cover, it's certainly not reflective of our usual standards, and we would appreciate the chance to speak with you to see what more we can do to help clear things up. If you are willing to discuss this further, please contact me directly. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

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