Dorothy Sausley
Dorothy Sausley at Northside Lexus

Dorothy Sausley

Service Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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5.0
25 Reviews

Dealership Experience

25 yrs, 8 mos

Languages Spoken

English English

5.0

25 Reviews

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25 Reviews of Dorothy Sausley

June 01, 2026

Dealership Rating
Employee Rating

Mike is simply the best. We appreciate him very much. I will use him all the time. A pro all way through. More

by ricksberlin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 02, 2026

Northside Lexus responded

Hi Rick! It means a lot to hear that Mike earned your loyal business with his professionalism. We will pass along your kudos to him! Your Northside Lexus team will be waiting to assist you again down the road.

April 28, 2026

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Joshua did a great job managing our search for a specific vehicle! I would endorse him to anyone looking for a Lexus! More

by reinerdenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Northside Lexus responded

Thank you for sharing your kind words about Joshua! We will be sure to pass along your feedback to him and we hope to welcome you back to Northside Lexus in the future!

December 17, 2025

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Employee Rating

We have always been pleased with our service at Northside Lexus. Our needs have always been respected by Larry Kidd and Pat Pendergast. More

by elainevicknair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Kidd, Pete Suarez , Pat Pendergast

Dec 17, 2025

Northside Lexus responded

We are so grateful to have you as a loyal customer! Thank you for your kind words about Larry and Pat. See you next time at Northside Lexus!

October 23, 2025

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Joshua Keough is the best salesman I have ever encountered. Give him a raise! Truly impressive! More

by mullen585
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 24, 2025

Northside Lexus responded

Mullen, your kind review warms our hearts! Thank you from Joshua and the Northside Lexus Team.

December 29, 2024

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We have been long-time customers at Northside Lexus having purchased no less than 10 vehicles over the past 25 years or so. Our loyalty was earned by great and accommodating service and fair and frien More

by COBOLT3RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 31, 2024

Northside Lexus responded

Thank you for your continued loyalty to Northside Lexus over the years! We're delighted to hear that our service and sales experiences have consistently met your expectations. We look forward to serving you again in the future!

May 11, 2024

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Northside Lexus has the greatest staff anywhere in this world. Jason and Chris were outstanding in servicing my desires in collecting a vehicle. Thanks again to all. More

by joyfay_smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Yeomans, Aniekan Edem

May 13, 2024

Northside Lexus responded

We're delighted to know that Jason and Chris were able to assist you effectively at Northside Lexus. Thanks for your kind words, we appreciate it!

April 09, 2024

Dealership Rating
Employee Rating

Always a pleasant experience . Rex was very well informed and patient with us. We have bought many cars from this dealership. More

by HOWARDW9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Northside Lexus responded

We're delighted to know that Rex and our team at Northside Lexus consistently provide you with a pleasant experience. Thank you for your continued support — we look forward to serving you again in the future!

February 27, 2024

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Employee Rating

Northside Lexus always takes care of their customers. Have been working with our salesman for over 20 years. More

by JUDY21214
Recommend Dealer
Yes

Other Employees Tagged: Tanner Scogin , Don Holifield, Pat Pendergast

Feb 27, 2024

Northside Lexus responded

We're so grateful for your loyalty over the years! It's always a pleasure to serve you at Northside Lexus. Here's to many more years of working together, Judy!

January 28, 2024

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Employee Rating

FINALLY, after 4 months of chaos with my brand new 2024 Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. More

by Jana Beal
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nick Christianson, Don Ansley, Doug Tosh , Bret Aldridge

Jan 29, 2024

Northside Lexus responded

Jana, I'm sorry to read about your experience. It's clear we fell short of providing the professional and efficient service you deserved during this process. We take feedback like yours seriously as it helps us improve our customer interactions moving forward. If there are any other details or concerns you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

December 30, 2023

Dealership Rating
Employee Rating

To tell you the truth. ...........it is why I keep buying one Lexus after another. Love Love the service More

by CONTACT.TERESAHARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Northside Lexus responded

We're so happy to know you've had a great experience with us at Northside Lexus! Your continued support means the world to us. Enjoy your new vehicle and thank you for sharing the love!

1

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