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Luis Rivera
343 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
28 yrs, 11 mos
Specialties & Trainings
Se habla Español
343 Reviews
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343 Reviews of Luis Rivera
Verified Customer
August 30, 2025
They Suggested to use my rewards to save money on oil change. And I got a car wash change. And I got a car wash More
by dbudnick123
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 11, 2025
Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. Would recommend Ray Chevrolet to others. More
by Pat
Other Employees Tagged: Liz Frohling, Chris Freibauer, TJ Burke
August 07, 2025
Louie is the man! No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people re No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people real service. More
by charliebuck316
July 25, 2025
Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More
by kgenovaldi
Other Employees Tagged: Chris Freibauer, TJ Burke
July 19, 2025
Went to have a previous brake job evaluated for noise. Found out that the front brakes were the problem due to a problem with the calipers thar caused the pads to wear down on one more than the other. Nee Found out that the front brakes were the problem due to a problem with the calipers thar caused the pads to wear down on one more than the other. Needless to say that everything had to be replaced. Definitely wasn't expecting this. Louis worked with me to get everything repaired. He was friendly and polite throughout the process. It was nice working with him under these circumstances. More
by WENDILL
June 19, 2025
Tj and Luis were extremely helpful my last two visits. This is always the norm whenever I visit the fox lake location. This is always the norm whenever I visit the fox lake location. More
by bleavher
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
June 14, 2025
Cody and Geo are the only two I will go with. They are both great and don't pressure you into buying a car and that is what I like I would recommend both of them. Thank s Cody and Geo. They are both great and don't pressure you into buying a car and that is what I like I would recommend both of them. Thank s Cody and Geo. More
by rita
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