

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
28 yrs, 11 mos
Specialties & Trainings
Se habla Español
349 Reviews
Write a Review349 Reviews of Luis Rivera
September 19, 2025
Called for a last minute oil change and tire rotation. They figured out a way to get me in. Very little wait time. They figured out a way to get me in. Very little wait time. More
Other Employees Tagged: Kyle Miller
September 17, 2025
Excellent customer service and pricing! Worth the long drive every time! Makes for an easier and more comfortable experience when you know you can trust your salesman and dealership. Worth the long drive every time! Makes for an easier and more comfortable experience when you know you can trust your salesman and dealership. More
Other Employees Tagged: Ryan Borke, Arnold Hernandez
September 17, 2025
Very helpful. Always try to do something to help the buyers .know Hugo from least 13 years. Very nice people Always try to do something to help the buyers .know Hugo from least 13 years. Very nice people More
Other Employees Tagged: Hugo Ayala, Ruperto Ayala
September 14, 2025
Very cool and helpful, always nice service, attitude, respect , thanks Rupe and Hugo Ayala , thanks all team respect , thanks Rupe and Hugo Ayala , thanks all team More
Other Employees Tagged: Hugo Ayala, Ruperto Ayala
September 06, 2025
Always a great experience at Ray! They are professional and curious at all times. Highly recommend Ray Chevrolet! They are professional and curious at all times. Highly recommend Ray Chevrolet! More
Other Employees Tagged: Liz Frohling
August 30, 2025
They Suggested to use my rewards to save money on oil change. And I got a car wash change. And I got a car wash More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 11, 2025
Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. Would recommend Ray Chevrolet to others. More
Other Employees Tagged: Liz Frohling, Chris Freibauer, TJ Burke
August 07, 2025
Louie is the man! No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people re No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people real service. More
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