Luis Rivera
Luis Rivera at Ray Chevrolet
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Luis Rivera | Page 2

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.9
240 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

8 yrs, 10 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

Se habla Español

4.9

240 Reviews

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240 Reviews of Luis Rivera

March 23, 2024

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Employee Rating

Everyone is amazing, very professional. But at the same time they all treat you as family. More

by hawaii42
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Recommend Dealer
Yes

March 10, 2024

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The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. More

by Chris
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Recommend Dealer
Yes

March 06, 2024

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This was my first service at this dealership. Friendly, helpful staff. My service was done faster than expected. More

by gdoughty4
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Recommend Dealer
Yes

March 05, 2024

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Always friendly and helpful. Top notch service every time. Very knowledgeable and are highly recommended . More

by ijgz
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Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

February 26, 2024

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Responsive to my needs. Process was reasonable in terms of overall timing. Paul was very personable. More

by john.kuhfahl
Recommend Dealer
Yes

Other Employees Tagged: Paul McReynolds

February 25, 2024

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Everyone is always very pleadant! They care about customer service and the good work they provide! More

by jackdloris
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Recommend Dealer
Yes

February 24, 2024

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My experience was great as always. From walking in to walking out. Alway a great experience, More

by ROBINKREUSER
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Recommend Dealer
Yes

February 23, 2024

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Getting my truck worked on was a breeze, Louie made my service experience a very enjoyable one! More

by SPINAWILLIAM5
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Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

February 21, 2024

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Luis is awesome, always treated fairly when bring in vehicle. Wait time is always exceeded. More

by AAGZMN
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Recommend Dealer
Yes

February 18, 2024

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Awesome service! Would go back again anytime i need service done or repair on my vehicle. More

by vwfanatic88
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Recommend Dealer
Yes
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