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Luis Rivera
398 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
29 yrs, 11 mos
Specialties & Trainings
Se habla Español
398 Reviews
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398 Reviews of Luis Rivera
Verified Customer
July 01, 2026
I'm happy with the service I get at Ray. The service advisors are great at keeping me informed and answering questions. Had an issue with a prior out of pocket repair and when they determine The service advisors are great at keeping me informed and answering questions. Had an issue with a prior out of pocket repair and when they determined problem they fixed it promptly under warranty More
by samiran179
Other Employees Tagged: Kyle Miller, TJ Burke , Tony Sandfox
June 28, 2026
They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. customer. I recommend them to my friends and other companies that I work with. More
by KRUEGERS.PJ
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
June 25, 2026
All employees are polite, helpful, worked with me and answered all my questions. This is our 5th vehicle bought from Ray Chevrolet. I would recommend you to anyone I know who is looking for a vehicle. answered all my questions. This is our 5th vehicle bought from Ray Chevrolet. I would recommend you to anyone I know who is looking for a vehicle. More
by dshireman23
Other Employees Tagged: Ruperto Ayala , Louie Rivera
June 16, 2026
Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More
by Impala Premier 17
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , Nicholas Olmo
June 09, 2026
Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicle Rays in fox lake More
by BARRETTTIM907
Other Employees Tagged: Oliver Gigovski, Scott Kalish, Ryan Borke, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III , Ed
June 05, 2026
Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More
by BANASE
Other Employees Tagged: Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
May 10, 2026
Great service really knowledgeable about your needs and kept me informed all the way what is being done with my car and delivered it on time kept me informed all the way what is being done with my car and delivered it on time More
by mhara0
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke
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