Dealer Reviews
Cars for Sale
Dealer Log In
Luis Rivera
380 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Se habla Español
380 Reviews
Write a Review
380 Reviews of Luis Rivera
November 29, 2025
The communication is excellent. I was always aware of the repairs that were needed and how long it would take to accomplish them. I was always aware of the repairs that were needed and how long it would take to accomplish them. More
by dave.prigge
Verified CustomerOther Employees Tagged: Liz Frohling, TJ Burke
November 29, 2025
The service was great and Luis was very informative. All additional services needed were explained. All additional services needed were explained. More
by nicnita220
Other Employees Tagged: Kyle Miller, Chris Freibauer
November 24, 2025
Radio still not operating properly. I’ve been told everyone is having problems with this radio. I think you guys should call the manufacturer and have it fixed. I’ve been told everyone is having problems with this radio. I think you guys should call the manufacturer and have it fixed. More
by chpstk99
November 21, 2025
Liz and Louie are the BEST! !! I have been serviced by them for over 20 years and like I said they are the best. !! I have been serviced by them for over 20 years and like I said they are the best. More
by TOM_MROZ
Other Employees Tagged: Liz Frohling
November 15, 2025
I am very happy with the service provided to me by Ray Chevrolet. Everyone at Ray was nice and professional. My Corvette looked spectacular when I left because they washed it for me after changing my oil. Chevrolet. Everyone at Ray was nice and professional. My Corvette looked spectacular when I left because they washed it for me after changing my oil. Thank you More
by LEE946587
November 14, 2025
Scheduled my vehicle for a routine oil change and tire rotation that was convenient for me. Once at the dealership, Louis helped get everything moving. His friendly and polite demeanor helped make this pr rotation that was convenient for me. Once at the dealership, Louis helped get everything moving. His friendly and polite demeanor helped make this process simple and easy process. More
by WENDILL
November 01, 2025
Service is good, but the wait time for the service is extremely long. Two and a half hours for an oil change and two days later two hours for a new battery.And I had made appointments for both times! The extremely long. Two and a half hours for an oil change and two days later two hours for a new battery.And I had made appointments for both times! The first appointment I was given a report that all 4 tires needed to be replaced, and 2 days later I was given a report that all 4 tires were good. That doesn't make any sense. Which is it? I didn't need a complete report on everything again the second time just 2, days later. Replacing a battery should have taken about 15 minutes, not 2 hours!. More
by dolphinfan6
October 30, 2025
Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile after this. We do not have it back yet ( as of today at 11:42Am Will need to get a loaner if this happens again. In need of a car. Kind Regards More
by STARFIRE1284
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
Dealership Inventory (362 Vehicles)
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
