Luis Rivera
Luis Rivera at Ray Chevrolet
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Luis Rivera | Page 3

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.9
246 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

8 yrs, 11 mos

Industry Experience

27 yrs, 8 mos

Specialties & Trainings

Se habla Español

4.9

246 Reviews

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246 Reviews of Luis Rivera

February 26, 2024

Dealership Rating
Employee Rating

Responsive to my needs. Process was reasonable in terms of overall timing. Paul was very personable. More

by john.kuhfahl
Recommend Dealer
Yes

Other Employees Tagged: Paul McReynolds

February 25, 2024

Dealership Rating
Employee Rating

Everyone is always very pleadant! They care about customer service and the good work they provide! More

by jackdloris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

February 24, 2024

Dealership Rating
Employee Rating

My experience was great as always. From walking in to walking out. Alway a great experience, More

by ROBINKREUSER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 23, 2024

Dealership Rating
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Getting my truck worked on was a breeze, Louie made my service experience a very enjoyable one! More

by SPINAWILLIAM5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

February 21, 2024

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Employee Rating

Luis is awesome, always treated fairly when bring in vehicle. Wait time is always exceeded. More

by AAGZMN
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Workmanship
Service Time
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Recommend Dealer
Yes

February 18, 2024

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Awesome service! Would go back again anytime i need service done or repair on my vehicle. More

by vwfanatic88
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Workmanship
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Recommend Dealer
Yes

February 08, 2024

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Employee Rating

Great Service Louie was fantastic as always . Highly recommend him for any type of service work. 10/10 More

by DPETRO117
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Recommend Dealer
Yes

January 23, 2024

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As always best service and reasonable and honest. Bring up my concerns and they let me know if I need to be concerned More

by Victor
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Recommend Dealer
Yes

January 11, 2024

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Employee Rating

Ray Chevrolet is a wonderful dealer . Service department alway takes extremely good care of my car . Thank you More

by INDIANLAKE693
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Workmanship
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Recommend Dealer
Yes

January 10, 2024

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I waited a little long for an oil change and I had an appointment it was about an hour n half More

by russkunta
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Recommend Dealer
Yes

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