Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 34

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
379 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 10 mos

Industry Experience

29 yrs, 7 mos

Specialties & Trainings

Se habla Español

4.9

379 Reviews

Write a Review

379 Reviews of Luis Rivera

March 15, 2018

Dealership Rating
Employee Rating

Honest and Likes working with People We have worked with a lot of People at Ray Chevy. From Sales to Service. They have all worked with us over the years. Seems like they are keeping up w More

by dannjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Kyle Miller , Edwin Nevarez, Hector Sanchez

Mar 16, 2018

Ray Chevrolet responded

Thanks dannjr! We're so pleased to hear that you continue to have excellent experiences with us, and that all of your needs and expectations have been met each time. We appreciate your business and look forward to working with you again in the future.

March 13, 2018

Dealership Rating
Employee Rating

Courteous and very nice. I love working with this team at Ray. Luis is awesome and always tajes care of my ride!!! Would recommend Ray and service team anytime!!!! More

by Jd2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2018

Ray Chevrolet responded

Great to hear from you again, JD! We're glad Luis has taken such great care of your car, and that he makes you feel confident with the work that is done on your vehicle. We appreciate your recommendation and look forward to working with you again in the future. Regards, Ray Chevrolet

December 29, 2017

Dealership Rating
Employee Rating

Very helpful The employees at Ray were extremely helpful. Ed able to answer any questions we had in detail. He really worked with us on getting us in the car that More

by fermar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski , Rob Chavez

Dec 29, 2017

Ray Chevrolet responded

Thank you for your five star review. We're glad Edwas knowledgeable and got you the car you wanted. Regards Ray Chevrolet

November 30, 2017

Dealership Rating
Employee Rating

Great Customer Service! I have been servicing my vehicle with Louie Rivera at Ray Chevrolet for a few years and he has always been extremely helpful and honest. When it was t More

by NikolKeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke , Austin Pequeno

Nov 30, 2017

Ray Chevrolet responded

Thank you for such kind words and five star rating! We're glad both our service and sales teams provide you with such great care! Regards Ray Chevrolet

November 19, 2017

Dealership Rating
Employee Rating

Great experience at Ray Chevrolet Ray Cheverolet is a great dealership. The service department is efficient and the sales staff is friendly. I just bought my second vehicle from them a More

by Emily Piehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joan Riano, Tony Ruiz

Nov 20, 2017

Ray Chevrolet responded

Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Ray Chevrolet

November 10, 2017

Dealership Rating
Employee Rating

Great Truck - Great Dealership We had a great experience buying our truck through John Lesniak at Ray Chevrolet in Fox Lake. John helped us match the right truck for our needs and w More

by Michael L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak , Jason Cappert

Nov 10, 2017

Ray Chevrolet responded

Michael we're glad John get you into the right truck for you and your needs. We thank you for you r five star review. Regards Ray Chevrolet

October 31, 2017

Dealership Rating
Employee Rating

Good experience Had a good experience with Arnold, young guy and he couldn't stop making us laugh. Did a great job of explaining the car features during the test driv More

by kevinlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Nov 02, 2017

Ray Chevrolet responded

Kevin we're glad you had such a great experience with Arnold. Thank you for your five stare review and recommendation! Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

Had a nice experience Luis Rivera! Very helpful. Came in for some leaks and Luis greeted us like family. I will continue taking my cars to Luis @ Ray's Chevrolet. Thank you again Luis and keep up the More

by dacrazy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

We're so glad Luis treated you like family. It's great to know that we have earned your loyalty. Thank you for your five star review! Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

GMC Yukon Denali Hybrid Great professional Service and 100% Customer Service! Will continue to have all my vehicles serviced at Ray Chevrolet. The staff are very friendly and More

by Javier0369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

Javier we're glad Luis and the team have been able to earn your loyalty. Thank you for your five star review! Regards Ray Chevrolet

October 01, 2017

Dealership Rating
Employee Rating

Oil change Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and More

by Lacie-Marie Freund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Ray Chevrolet responded

Lacie-Marie we're glad you had such a great time with Luis. We thank you for your continued business. Regards Ray Chevrolet

...
34
...

Dealership Inventory (367 Vehicles)

used 2023 GMC Sierra 1500 car, priced at $28,988
2023 GMC Sierra 1500
used
Sterling exterior
Automatic
Four-wheel Drive
used 2015 Chevrolet Silverado 1500 car, priced at $14,897
2015 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Equinox car, priced at $16,522
2020 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $74,657
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2017 Nissan Murano car, priced at $10,955
2017 Nissan Murano
used
White exterior
CVT
All-wheel Drive
new 2026 Chevrolet Traverse car, priced at $51,394
2026 Chevrolet Traverse
new
Polar White exterior
Automatic
All-wheel Drive