Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
29 yrs, 7 mos
Specialties & Trainings
Se habla Español
379 Reviews
Write a Review379 Reviews of Luis Rivera
March 15, 2018
Honest and Likes working with People We have worked with a lot of People at Ray Chevy. From Sales to Service. They have all worked with us over the years. Seems like they are keeping up w We have worked with a lot of People at Ray Chevy. From Sales to Service. They have all worked with us over the years. Seems like they are keeping up with the times. We have Zero complaints.. Everyone has been Very helpful from Just doing there Jobs to having to put up with me and bad Jokes More
Other Employees Tagged: Ryan Borke, Kyle Miller , Edwin Nevarez, Hector Sanchez
March 13, 2018
Courteous and very nice. I love working with this team at Ray. Luis is awesome and always tajes care of my ride!!! Would recommend Ray and service team anytime!!!! I love working with this team at Ray. Luis is awesome and always tajes care of my ride!!! Would recommend Ray and service team anytime!!!! More
December 29, 2017
Very helpful The employees at Ray were extremely helpful. Ed able to answer any questions we had in detail. He really worked with us on getting us in the car that The employees at Ray were extremely helpful. Ed able to answer any questions we had in detail. He really worked with us on getting us in the car that we wanted. More
Other Employees Tagged: Ed Dembski , Rob Chavez
November 30, 2017
Great Customer Service! I have been servicing my vehicle with Louie Rivera at Ray Chevrolet for a few years and he has always been extremely helpful and honest. When it was t I have been servicing my vehicle with Louie Rivera at Ray Chevrolet for a few years and he has always been extremely helpful and honest. When it was time for a new car, I knew I wanted to go to Ray for their amazing customer service. Austin Pequeno and Ryan Borke were great to work with. I found a Sonic RS on their website that I fell in love with and they worked with me to make sure I could drive away in the car of my dreams, same day! When we first sat down to talk about what I was interested in, Austin was extremely helpful and had the vehicle pulled up right away so I could check it out. Austin did a great job at explaining everything to me and was very knowledgeable. I will never shop or service at another dealer ever again! THANK YOU RAY CHEVROLET! More
Other Employees Tagged: Ryan Borke , Austin Pequeno
November 19, 2017
Great experience at Ray Chevrolet Ray Cheverolet is a great dealership. The service department is efficient and the sales staff is friendly. I just bought my second vehicle from them a Ray Cheverolet is a great dealership. The service department is efficient and the sales staff is friendly. I just bought my second vehicle from them and will continue to do so. More
Other Employees Tagged: Joan Riano, Tony Ruiz
November 10, 2017
Great Truck - Great Dealership We had a great experience buying our truck through John Lesniak at Ray Chevrolet in Fox Lake. John helped us match the right truck for our needs and w We had a great experience buying our truck through John Lesniak at Ray Chevrolet in Fox Lake. John helped us match the right truck for our needs and went through all the details with us to ensure we would be satisfied with our purchase...and we are! This is our second car purchased at Ray Chevrolet with John Lesniak. We got a greatdeal on a great truck. Awesome job! More
Other Employees Tagged: John Lesniak , Jason Cappert
October 31, 2017
Good experience Had a good experience with Arnold, young guy and he couldn't stop making us laugh. Did a great job of explaining the car features during the test driv Had a good experience with Arnold, young guy and he couldn't stop making us laugh. Did a great job of explaining the car features during the test drive. We would recommend anyone to go here. More
Other Employees Tagged: Arnold Hernandez
October 01, 2017
Had a nice experience Luis Rivera! Very helpful. Came in for some leaks and Luis greeted us like family. I will continue taking my cars to Luis @ Ray's Chevrolet. Thank you again Luis and keep up the Came in for some leaks and Luis greeted us like family. I will continue taking my cars to Luis @ Ray's Chevrolet. Thank you again Luis and keep up the good work, More
October 01, 2017
GMC Yukon Denali Hybrid Great professional Service and 100% Customer Service! Will continue to have all my vehicles serviced at Ray Chevrolet. The staff are very friendly and Great professional Service and 100% Customer Service! Will continue to have all my vehicles serviced at Ray Chevrolet. The staff are very friendly and knowledgeable More
October 01, 2017
Oil change Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and Came in for an oil change and rotate and Louie greeted us very respectfully. He helped us out before and I love going to Louie because on how nice and funny he is. I would totally recommend him to my family and friends. More

