Luis Rivera | Page 33

Great car shopping experience. We recommend anyone looking for a new vehicle, to check out Ray Chevy. Everyone at Ray Chevy was professional, courteous and friendly. Everyone was We recommend anyone looking for a new vehicle, to check out Ray Chevy. Everyone at Ray Chevy was professional, courteous and friendly. Everyone was willing to help us get the right vehicle for our family. John Lesniak was especially helpful. They did not have the exact vehicle we wanted. John went above and beyond to find us our new vehicle. He was able to dealer trade a vehicle to get us the one we really wanted. John and the entire Ray Chevy team are there to help with the entire car buying process. They made what can be a frustrating and diffiicult process smooth and headache free. John was very easy to work with and ensured our car buying was no hassle. Ray Chevy also has an awesome service department. We use them to keep our cars in tip top shape. More

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Painless experience Brought my impala in for some needed work and everything was completed fairly quick manner and all of my concerns were addressed. Thank you to Brian, Brought my impala in for some needed work and everything was completed fairly quick manner and all of my concerns were addressed. Thank you to Brian, Chris, and Luis. They are the reason I go back to ray Chevrolet anytime I need anything for my car More

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Excelente servicio , amable, explica y aclara cualquier duda, nos mostró justo lo que queríamos. Se adaptó a nuestras opciones de pago y fue comprensivo, así como fue pa , amable, explica y aclara cualquier duda, nos mostró justo lo que queríamos. Se adaptó a nuestras opciones de pago y fue comprensivo, así como fue paciente con nosotros. More

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Get EVERYTHING in writing even if a MANAGER says it. I purchased a brand new 2018 Chevy Traverse LT on June 27th 2018, with the extended warranty... At the time because of where it came from they only ha I purchased a brand new 2018 Chevy Traverse LT on June 27th 2018, with the extended warranty... At the time because of where it came from they only had one key, that was fine as I was promised come my first oil change they would have it and would program it while I waited... First oil changes comes and they have no record of owing this second key I never got, so I ask for the salesman I worked with, he who happened to be on a 'leave' at that time and I was told by Kyle Miller that they didn't know when he would be back.... So i physically texted Sean, as he had previously given me his number, he said he would take care of it by my NEXT oil change.... So a few months later I come in for Oil change number 2 and work with Luis, whom was very helpful and apologetic that for the SECOND time not only do they have no record of owing me this key, they have no key in stock to even cut me one.. So after speaking with Chris M as Sean with not in again, he assured me that next Oil Change, or if I wanted to come sooner I could, that they would have this key and it would be cut and all that would need to be done is have it programmed..... So yesterday I called in and asked to speak to Sean so I could make sure this key was going to be there as I was going in today for my THIRD Oil change.... He assured me that he would not something in service to see this through and I shouldn't run into any issues.... Go in this morning and had to laugh because for a THIRD time now after confirming with MANAGEMENT AND MY SALESMAN, my BRAND NEW vehicle still has but one key. Absolutely unacceptable. Now we are in yet another stage of limbo because this key that they already 'had cut' is nowhere to be found and they do not want to just cut another and 'waste it' as I was told... To top it all off right before shaking Sean and Chris M's hand and sealing the deal, I was still very indecisive and because of how much my payments were I was not set on getting the vehicle. I asked for my keys back and Chris M asked me and my father to wait a second. Came back over with a slightly lower payment and said that he would also throw in OilChanges for the life of my warranty if we 'signed and drove' that day... So obviously I did, and would you also guess what they have NO RECORD OF OWING ME... The OilChanges... Needless to say if you dare to use this dealership. PLEASE make sure you get everything in writing. More

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See Luis We are not local to the dealership at all it's about a 45-50 minute drive from our home. Yet we buy and 100% service our vehicle's here even just a si We are not local to the dealership at all it's about a 45-50 minute drive from our home. Yet we buy and 100% service our vehicle's here even just a simple oil change gets done at Ray Chevy....nowhere else...and we only see Luis in the service department. He's great and doesn't sell you repairs you do not need. If a few repairs are needed he'll even tell you what you can wait to spread out the repair bills if you need to do that. Also heads up in future repairs so you're not surprised later down the road. Our first Chevy that we bought for our daughters first high school car was not bought at Ray, it was local to us. The car was not even a year old and my local dealer said it needed about $800 in "basic maintenance". I called Ray Chevy because we had just bought our second Chevy (1st Chevy from Ray) and Ray Chevy service department doesn't do that to their customers. I was told the maintenance was not needed at all and I was being taken advantage of. Ray Chevy has plenty of business that don't need to make up repairs to get the sales. He will suggest maintenance items and repairs that are needed. I will definitely go to Ray for all my Chevy car sales, maintenance and repairs. Nowhere else. Keep up the great work Luis! More

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Great service I would like to say thanks to ray Chevrolet. I always have a great experience when I come. They get me in quickly and out at a very timely manner I would like to say thanks to ray Chevrolet. I always have a great experience when I come. They get me in quickly and out at a very timely manner More

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Great service department I would like to say thank you for your great experiences you have given me every time I come in. Thanks Luis Rivera and ray Chevrolet. I would like to say thank you for your great experiences you have given me every time I come in. Thanks Luis Rivera and ray Chevrolet. More

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always professional, courteous, on time service very professional and respectful. you can count on the the job being done properly. i will continue to have service at ray chevrolet. thank you. very professional and respectful. you can count on the the job being done properly. i will continue to have service at ray chevrolet. thank you. More

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Great service department I would like to thank your service department for always making it easy and quick service. Thanks to your service writer for always taking care of my I would like to thank your service department for always making it easy and quick service. Thanks to your service writer for always taking care of my cars needs. Thank you so much for everything. More

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Top notch service I brought my car in for a checkup and found out my Malibu had a oil leak forming. Both Luis and Chris made to process smooth and easy. This is why I o I brought my car in for a checkup and found out my Malibu had a oil leak forming. Both Luis and Chris made to process smooth and easy. This is why I only bring my car to Ray Chevrolet More

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