"Mitch found us the perfect car for our daughter. Got it..."
Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!!
"Amazing customer service "
Joe was wonderful- he went above and beyond to help me and get exactly what I wanted. The whole experience was easy and quick. I will be sure to recommend this dealership to others.
"Bernie is the best!!!!"
Bernie does everything humanly possible to get you into the car you want just short of writing a check himself!! He is absolutely the best!!!!
"Simple, Relaxed Transaction"
Mitch was easy to work with. The whole sales team did a good job of working with us to get in our monthly payment range. They were a helpful no pressure group that we would be happy to work with again.
"Overall great to work with--fast, listens, etc.!"
I've bought two Ford Escapes with this dealership, first one lasted 13 years and so far, my new one is doing great. Joe "Thank You" was excellent to deal with, not pushy, listened to what my husband and I wanted and then we worked together to come to something that worked for us. Totally recommend the dealership and Joe and pretty much any other salesman if Joe isn't there.
"Friendly, patient, and kind! "
Bernie and the staff at Anderson make buying a car easy. He cared about our safety, our family, and found the right car to meet our requirements. He was friendly, very patient through all of our (many) questions, and kind. This is the third car I I have purchased from Bernie. Highly reccomend!
"First time car buyer! "
So happy I decided to join the Kia family! My experience at Rock River Kia was a breeze. I thought buying a new car was stressful but Mitch made the process too easy! I would definitely recommend their service to anyone looking for a car!
My husband and I had a great experience purchasing a new Ford Fiesta from Joseph "Thank You" at Rock River Block. From admiring the vehicle to test driving, to the paperwork and negotiations, Joseph made us feel comfortable and at ease, and treated us kindly and with respect. He was never pushy, and it was very easy to work with him. Joseph spent so much time with us helping to explain all the features of the new car, and helped us set up our phones to the car's system. We also spent some time with Luke in financing, who was very helpful and ensured we had a deal we were happy with, and a monthly payment we were comfortable with. We absolutely recommend this team to anyone looking to purchase a vehicle.
"Always a great experience "
We only buy from Anderson Rock River Block. From our salesperson, Joseph DRiggi, to the people in the service center, our experience has always been great.
"Great Experience "
This was our first experience at Rock River Block. Jason Brown was my first contact and greeted me as if I was family. He connected me with Bernie K. who I worked with over a few days test driving a couple different vehicles. We had many questions about leasing vs buying and Bernie was knowledgeable, experienced and had great advice. He actually listened to what we had to say and really understood our situation. He worked with Lance and Mike to figure out what would fit our needs. I appreciated the honesty, integrity and kindness of everyone we worked with through the entire process. Highly recommend these guys!