Luki Pusey | Page 5

The dealership is professional and friendly. They explain procedures and wait times clearly and to the best of their ability stand by there wait times. They explain procedures and wait times clearly and to the best of their ability stand by there wait times. More

by smagelky Verified Customer Verified Customer

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Arrived on time for the appointment. Warmly greeted. Done very timely. I’m very satisfied! Warmly greeted. Done very timely. I’m very satisfied! More

by Greg Verified Customer Verified Customer

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Completed my service faster than anticipated. Easy online pay so all I had to do was get the keys at pickup. Easy online pay so all I had to do was get the keys at pickup. More

by Aaron vold Verified Customer Verified Customer

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Thank you for the great job, every time I go for service, I’m happy. Thanks I’m happy. Thanks More

by MEDAH MUTANDA Verified Customer Verified Customer

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When calling to schedule and appointment advisor was hesitant on looking at other things outside of an oil change. They lost our key and it took around 20 minutes to find them. When I got it home and ch hesitant on looking at other things outside of an oil change. They lost our key and it took around 20 minutes to find them. When I got it home and checked the oil the next day I noticed the plastic cover that goes over the engine was cracked. Looked as if it was forced on incorrectly. I don’t think I will be back. More

by LMEIER Verified Customer Verified Customer

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Service dept. is still as horrible as I remember it from years past when I was an actual customer is still as horrible as I remember it from years past when I was an actual customer More

by Trpljd Verified Customer Verified Customer

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Oil change was done quickly and accepted my service coupon from my home town Ford dealer coupon from my home town Ford dealer More

by Rbaumann Verified Customer Verified Customer

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Well organized, clean facility, lot needed snow maintenance. Nice wading area. Very few electric vehicles available in lot, lots of advertising for them but no availability? maintenance. Nice wading area. Very few electric vehicles available in lot, lots of advertising for them but no availability? More

by Johnson Dutton Verified Customer Verified Customer

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I always shop Luther family Ford for my vehicles and whenever I need to get my car serviced. I’ve had good luck with all my appointments except one and they made good on it. Really good on it. The perso whenever I need to get my car serviced. I’ve had good luck with all my appointments except one and they made good on it. Really good on it. The person that did my oil change that one time didn’t tighten something so oil was leaking in my garage in my daughters driveway when I go to her home and on the carpet rug that I had in my garage And the service department came out and cleaned up my garage. The carpet that was in my garage and they even went to my daughters house and got the stain out of her driveway. I tell you what that is the best xxxx service I’ve ever gotten from anyone and I will always Always praise my Luther family Ford service center you guys rock and if you don’t you fix it but it’s very rare very rare that you don’t. Thank you for all you do. More

by Jewels0419 Verified Customer Verified Customer

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Upon arrival to pick up vehicle I was told “we drove it around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another employee proceeded to yell “hurry out of here, you’re wasting space” Rude and inconsiderate. Will not be taking any of our Fords here. Employees refused to provide names of who worked on my vehicle or who that rude employee was. More

by jeberle14 Verified Customer Verified Customer

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