Luxon Estiverne
Luxon Estiverne at Naples INFINITI
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Luxon Estiverne | Page 4

Finance Manager

Naples INFINITI

5880 Naples Blvd
Naples, FL 34109

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4.8
121 Reviews

Dealership Experience

7 yrs, 9 mos

4.8

121 Reviews

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121 Reviews of Luxon Estiverne

July 28, 2023

Dealership Rating
Employee Rating

Very professional and knowledgeable. Also very slow to process the sale. Antoine knows his stuff. More

by Michael.smith21031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoine Kirnon, Scott Roland

Jul 31, 2023

Naples INFINITI responded

Thank you Michael for your purchase and for your feedback. Antoine is very knowledgeable and very professional. I am not sure what happened in the finance department but I will let the management team know that there was an issue. My apologies for your inconvenience.

Jul 31, 2023

Michael.smith21031 responded

It was not the service dept but the finance dept that was the problem. I paid cash for the car but still had to wait 1.5 hours from buying decision to driving away. I considered changing my mind and leaving.

Jul 31, 2023

Naples INFINITI responded

Our apologies Michael. Even though you were paying cash all customers have to finalize their purchase and registration in the finance department. Unfortunately we were understaffed that day which caused the holdup. Again our apologies.

July 01, 2023

Dealership Rating
Employee Rating

I purchased my 5th Infiniti from Infiniti of Naples. The cars speak for themselves but my loyalty is to the professional staff that always provides a five star experience. In sales and finance Lux & A More

by millydediego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Naples INFINITI responded

Thank you Milly for your kind words and for your loyalty to Naples Infiniti. We are very proud of our team and certainly Luxon and Antoine are key members of the team. They listen to their customers and try their hardest to identify the right vehicle for your needs and wants. We greatly appreciate your business and wish you all the best in your new Infiniti!

June 27, 2023

Dealership Rating
Employee Rating

I have purchased several of my vehicles from this dealership. Luxon in Finance makes the process smooth and easy. He is personable and cares about you even after the sale! Any questions I have regard More

by jt392saint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2023

Naples INFINITI responded

Thank you for your purchase and for your loyalty to Naples Infiniti! Luxon is amazing and an awesome Finance Manager. He knows the process completely and knows how to explain it to his customers. Enjoy your new ride!

June 23, 2023

Dealership Rating
Employee Rating

The sales process was a breeze the finance manager Luxon was transparent and made the finance experience a pleasant one. More

by Lucasmadruga
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Naples INFINITI responded

Thank you Lucas for your purchase and for your review! We try our hardest to make the process as easy as possible and Luxon is amazing and great to deal with, Enjoy your new Infiniti!

June 15, 2023

Dealership Rating
Employee Rating

As the saying goes, "some things never change", Naples Infiniti lives up to all the stereotypes of car dealers. I had hoped to have an easy transaction with my vehicle purchase but John and Luxon killed t More

by Kernd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Lawson

Jun 16, 2023

Naples INFINITI responded

I am very sorry to read your review. Certainly it is never our intent to deceive anyone at any point. Our General Manager, Scott Rowland would like to have a conversation with you to discuss your concerns. Scott has tried several times to reach you unsuccessfully. He will try to reach you again today. If you would like to reach Scott directly, he can be reached at 239-259-7540. We are always here to help and we apologize if you felt otherwise.

March 08, 2023

Dealership Rating
Employee Rating

Thank you for being a great communicator. Such a pleasant experience to have dealt with someone as kind as yourself. Very pleased with my experience at this dealership. Thank you for making t More

by Yanigma74@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Barger

Mar 09, 2023

Naples INFINITI responded

Thank you for your purchase and for your review! We try our hardest to not only deliver the car but the experience to our customers. Enjoy your new Infiniti!

February 26, 2023

Dealership Rating
Employee Rating

Profesional, courteous and knowledgeable staff. Super clean facility. I always feel welcome and so far I’ve always received premier service. More

by Marylexis Adir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Latino

Feb 27, 2023

Naples INFINITI responded

Thank you for your purchase and for the 5 stars! We try our hardest to roll out the red carpet for our guests. Enjoy your new Infiniti!

November 06, 2022

Dealership Rating
Employee Rating

Infinity is the way to go you guys are amazing I love my car so much thanks More

by jjocelyne019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Naples INFINITI responded

Thank you for your review and for your purchase! We try our hardest to make the process as seamless as possible. Enjoy your new Infiniti!

July 27, 2022

Dealership Rating
Employee Rating

Caroline Tursi patiently worked with me for over two months on finding the perfect vehicle and from the start to the finish she was the perfect professional. This is my second Infiniti I have purchased More

by JENB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Roland , Caroline Tursi

Jul 28, 2022

Naples INFINITI responded

Thank you for your loyalty to Naples Infiniti and your review! Caroline is the perfect professional and we are happy that you had the opportunity to work with her. Enjoy your new wheels!

June 17, 2022

Dealership Rating
Employee Rating

Great job, great service and they kept me informed throughout the entire process. Thanks for the help! More

by Lindsey S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Neitz

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