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Lynell Richardson
Refer Me
42 Reviews
Lynell is from Mesquite, Texas. Lynell is new to the Southwest Kia family and is known for her excellent customer service. She is not only a rookie salesperson but a former barrel racer and new grandmother as well! Helping to support her daughter's new family is her biggest fulfillment and accomplishment.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
13 yrs, 1 mo
Specialties & Trainings
Sales, Vip, Internet
42 Reviews of Lynell Richardson
November 11, 2021
Very Nice and professional staffWilling to go the extra Very Nice and professional staff Willing to go the extra mile to assist their customers Very Nice and professional staff Willing to go the extra mile to assist their customers More
by Paugh927
Verified CustomerOther Employees Tagged: Tim Free, Heather Stallings, Antonio Ayala
Helpful 
November 05, 2021
Been purchasing cars for going on 5 decades .... KIA ... FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I a FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I am the most important guest/customer there ! THANK YOU , TOWN EAST KIA ! More
by WILLIM EDWARDS
Other Employees Tagged: Tim Free, Heather Stallings, Antonio Ayala
November 05, 2021
The process was kept simple from the initial web inquiry to the finance. Everyone was friendly and informative. Most of all no one was pushy. to the finance. Everyone was friendly and informative. Most of all no one was pushy. More
by jsn.upchurch
Other Employees Tagged: Kelvin Peoples
November 05, 2021
They have great service reps and great sales people along with a great management team. Best dealership in Dfw with a great management team. Best dealership in Dfw More
by HARRYPOWER
Other Employees Tagged: Jerry Tonubbee, Heather Stallings, Antonio Ayala
October 04, 2021
Great service.friendly atmosphere.good location.very close to my home.love the coffee they provide. close to my home.love the coffee they provide. More
by PETERSONCATHY05
Other Employees Tagged: Tim Free, Heather Stallings, Antonio Ayala
September 15, 2021
I always am happy with my service at Southwest Kia of Mesquite. I appreciate that they get my car in and out. Mesquite. I appreciate that they get my car in and out. More
by MILLER.JAIME2017
Other Employees Tagged: Tim Free, Jerry Tonubbee, Heather Stallings, Antonio Ayala , Craig Green
September 01, 2021
Thank you you’ve made this experience very good and my car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car. car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car. More
by GILESRHONDA1965
Other Employees Tagged: Tim Free, Heather Stallings, Antonio Ayala
September 01, 2021
Everyone was incredibly helpful and the process went by fast. I told Lynell that I needed a car by the end f the day and Justin and the team made it happen. I know that my paperwork could have looked bette fast. I told Lynell that I needed a car by the end f the day and Justin and the team made it happen. I know that my paperwork could have looked better, but they worked hard to make it happen. I love my car, Thank you team! More
by CarolC
Other Employees Tagged: Tim Free , Justin Martin
July 20, 2021
I am concerned about the business practices happening at this location. A vehicle I planned to purchase through the internet service was listed with a selling price of $52,985 with incentives of -$1500 & -$ this location. A vehicle I planned to purchase through the internet service was listed with a selling price of $52,985 with incentives of -$1500 & -$400 that we planned to utilize. I have experienced nothing but confusion and misleading information following my inquiry. The internet rep was very quick to send me the credit application, which I filled out within a couple of hours of receiving on Saturday morning and then I did not hear back until Monday. This rep then mixed up the car we wanted on Monday, telling us a white Stinger was pre-sold and was no longer available although we were looking into purchasing the ceramic silver one. Now the vehicle cannot be located, which is a whole other poor practice issue. But the biggest issue I am dealing with is the hidden "market adjustment" that is not listed on the website, was not disclosed when I inquired about the vehicle, nor after I submitted my credit application. Now the rep is saying there will be an additional SIX THOUSAND dollars added to the price of this vehicle AFTER my credit has been run and that the selling price listed would not be honored, but unfortunately we refuse to do bait-and-switch business with Southwest Kia of Mesquite and will be planning to purchase elsewhere. I know I am just one customer, but I wanted to share this information so that maybe a change can be made in hopes of a future purchaser not having to face these same misleading listings. More
by smolina
Other Employees Tagged: Antonio Ayala
July 03, 2021
They are the rudest people I’ve ever talked to, costumer service is horrible, I tried for 8 hours trying to get my buyers order and to this day I still haven’t received it, me my wife and banker tried calli service is horrible, I tried for 8 hours trying to get my buyers order and to this day I still haven’t received it, me my wife and banker tried calling with the same results, so I bought a different one today and at Vernon auto group, if your looking for a car dont waste you time here More
by byrdranch14
Other Employees Tagged: Joseph Castiglione
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