MICHELLE LADNER | Page 10

Everyone was very friendly knowledgeable and helpful Lesli Williams and Ashton Williams made the experience of car purchase super easy. I will definitely be a repeat customer. Lesli Williams and Ashton Williams made the experience of car purchase super easy. I will definitely be a repeat customer. More

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Enjoying my X7! Nice Team @Galleria BMW. Staff was helpful and I appreciate the delivery! Nice Team @Galleria BMW. Staff was helpful and I appreciate the delivery! More

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This is our 4 th vehicle from a Mandal dealership. We continue to do business with them because of their integrity and customer service. I highly recommend buying your next vehicle from them. We continue to do business with them because of their integrity and customer service. I highly recommend buying your next vehicle from them. More

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Sonya is amazing at what she does. Everyone here at Galleria BMW from the BDC department, Sonya in sales, Michelle and management team, as well as Cody in finance are all wonderful to Everyone here at Galleria BMW from the BDC department, Sonya in sales, Michelle and management team, as well as Cody in finance are all wonderful to work with. More

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Galleria BMW has a very professional staff while providing a genuinely friendly and professional customer experience. I had an opportunity to work with Sonya and she is an incredible person with gre providing a genuinely friendly and professional customer experience. I had an opportunity to work with Sonya and she is an incredible person with great knowledge on BMW brand. She doesn’t sell what customer doesn’t want. She is great in taking hearing what customer want and find the perfect car. I feel She works on behalf of customer not dealer. I closed my deal literally under an hour. I would definitely be coming back to this dealer and to Sonya for my next BMW. More

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Galleria BMW has a very professional team while providing a genuinely friendly and personal experience. a genuinely friendly and personal experience. More

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The staff is incredible. Dawn is the epitome of grace and professionalism. Communication was point. My only regret was not being able to meet everyone and experience walking Dawn is the epitome of grace and professionalism. Communication was point. My only regret was not being able to meet everyone and experience walking into the dealership to get my car More

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I recommend Gallery of BMW to everyone interested in buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. More

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Shane was very helpful. He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated duri He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated during the entire build process. We will definitely buy another car from him in the future. More

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This is around the 5th vehicle we have bought from Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this latest vehicle site unseen trusting her knowledge of my personal preferences and style. She nailed it. Skyscraper grey with Tacora red interior! Elegant with a touch of sass. The entire process was (as always) painless and actually fun. I gave her my budget and was very impressed with the way Sonya and the finance team made the numbers work for me. Ben was excellent. The vehicle we were looking at was enroute from the BMW plant so Ben found a similar model so we could test drive. He told us all about the 2023 X3. We were nervous moving from and X5 down to the X3 but after driving the X3 and taking to Ben we quickly realized the zippy X3 was perfect for our needs. Cody in finance went through all of the details and asked us if we really needed the amount of miles we had selected. I don’t drive very much so we were able to remove unnecessary miles on the lease lowering my payment even more. Because Cody took the time to understand our needs we were able to get a better payment. Excellent customer service. Ryan The BMW Genius was great throughout the entire tech set up process. His product knowledge is outstanding, and he spent a great deal of time with us when we picked up the vehicle to demonstrate all the features to us. He also patiently answered all of our questions. You will not find a better team to for all of your vehicle needs. Sonya, Ryan, Ben, and Cody are the best to deal with. Great team. I won’t ever buy anywhere else. More

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