MICHELLE LADNER | Page 11

I recommend Gallery of BMW to everyone interested in buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. More

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Shane was very helpful. He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated duri He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated during the entire build process. We will definitely buy another car from him in the future. More

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This is around the 5th vehicle we have bought from Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this latest vehicle site unseen trusting her knowledge of my personal preferences and style. She nailed it. Skyscraper grey with Tacora red interior! Elegant with a touch of sass. The entire process was (as always) painless and actually fun. I gave her my budget and was very impressed with the way Sonya and the finance team made the numbers work for me. Ben was excellent. The vehicle we were looking at was enroute from the BMW plant so Ben found a similar model so we could test drive. He told us all about the 2023 X3. We were nervous moving from and X5 down to the X3 but after driving the X3 and taking to Ben we quickly realized the zippy X3 was perfect for our needs. Cody in finance went through all of the details and asked us if we really needed the amount of miles we had selected. I don’t drive very much so we were able to remove unnecessary miles on the lease lowering my payment even more. Because Cody took the time to understand our needs we were able to get a better payment. Excellent customer service. Ryan The BMW Genius was great throughout the entire tech set up process. His product knowledge is outstanding, and he spent a great deal of time with us when we picked up the vehicle to demonstrate all the features to us. He also patiently answered all of our questions. You will not find a better team to for all of your vehicle needs. Sonya, Ryan, Ben, and Cody are the best to deal with. Great team. I won’t ever buy anywhere else. More

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Amy Lancaster at Galleria BMW is truly exceptional. Her knowledge of BMW vehicles is impressive, and she approaches her work with the utmost professionalism. Amy's attentiveness to her customers' needs Her knowledge of BMW vehicles is impressive, and she approaches her work with the utmost professionalism. Amy's attentiveness to her customers' needs is remarkable; it's like being part of the BMW family when you work with her. She's not just a car salesperson; she's a trusted advisor who ensures you make the right choice for your BMW needs. More

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Amazing experience purchasing my 24 x7 msport. Thank you Shane and the Galleria Team! Will be back for many many more cars with them. 🙏🏽 Thank you Shane and the Galleria Team! Will be back for many many more cars with them. 🙏🏽 More

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Quick amazing service from sales rep. Great deals and workable employees. Love the dealership. Love the car. Great deals and workable employees. Love the dealership. Love the car. More

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Quinton is the best and so knowledgeable and helpful. Would highly recommend him always to anyone Would highly recommend him always to anyone More

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Dealership was more than accommodating especially with our little ones in tow, clean, and professional. Amy was great to work with. She made sure everything was prepared and ready for our arrival as we co our little ones in tow, clean, and professional. Amy was great to work with. She made sure everything was prepared and ready for our arrival as we couldn’t come until close to closing time. She was so sweet, understanding, and patient with us. She also made sure to let the kids join in on the car reveal and had a small gift for our family. I would definitely recommend BMW and Amy. Thank you for everything! More

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Great customer service! Everyone was super friendly. Will definitely recommend to anyone I know! Probably the quickest experience I’ve had when purchasing a vehicle. Everyone was super friendly. Will definitely recommend to anyone I know! Probably the quickest experience I’ve had when purchasing a vehicle. More

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Truly! By far, the very best and easiest car buying purchase I have ever experienced. By far, the very best and easiest car buying purchase I have ever experienced. More

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