MICHELLE LADNER
MICHELLE LADNER at Galleria BMW

MICHELLE LADNER | Page 7

General Sales Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

4.9
153 Reviews
4.9

153 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

10 yrs, 7 mos

153 Reviews of MICHELLE LADNER

August 22, 2024

Dealership Rating
Employee Rating

Galleria Team is the best. Appreciate them and all the hard work they do. Thanks! More

by Eric EDG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang

Aug 23, 2024

Galleria BMW responded

Eric, Thank you so much for your kind words. We could not be happier to hear that you had the best experience with our team! If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We are so grateful to have you as part of our Galleria BMW Family!

August 10, 2024

Dealership Rating
Employee Rating

Amazing experience - I would definitely recommend Galleria BMW and Dawn to anyone. 5 stars all the way! More

by sharonjdevine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Nadia Bordelon

Aug 12, 2024

Galleria BMW responded

Sharon, thank you so much for sharing such kind words about Dawn and our team! We could not be happier to hear that you had an amazing experience, and we hope to work with you again in the future! Thank you for your business and trust.

July 24, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. Everyone there was extremely nice and helpful More

by lndodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

Aug 01, 2024

Galleria BMW responded

Thanks for the kind words and the great 5 star review. We love to hear when our clients are happy because that makes us happy. Please know that we want to continue to make you happy so please reach out if there is anything you need.

July 19, 2024

Dealership Rating
Employee Rating

1st Rate. Excellent transparency and service. They knew exactly why we were there, and gave us updated photos of our car the entire time. More

by MPH8483
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Veninga

Jul 22, 2024

Galleria BMW responded

We appreciate your time and we’re always here to help. Whatever it takes to make our clients happy that’s what we’re gonna do. We know your time is valuable and we appreciate that. Please know that if you ever need anything all you have to do is ask. Thank you for taking the time to let us know how we did.

July 18, 2024

Dealership Rating
Employee Rating

Totally professional. This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! More

by tvenetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Dawn Mattina , Cody

Jul 18, 2024

Galleria BMW responded

Thank you so much for the great review. We do appreciate that you put your trust in us. Meeting the needs of our clients is our top priority and we are so happy that we could make the online process seamless. Know that we are here if you need anything.

July 15, 2024

Dealership Rating
Employee Rating

It was a very great experience working with Shane and the team at the dealership. As a first time buyer, they worked with me very thoroughly and helped me in every process that was needed to purchase the ca More

by dhilanp24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang, Gavin Reeves , Ryan Light

Jul 16, 2024

Galleria BMW responded

We are so happy that you put your trust in us for your first vehicle purchase. It means the world to us! We are also so very happy that Shane made everything easy. Buying a vehicle, especially your first vehicle, should be amazing. Please know that we will always be here for anything you may need. Welcome to the Galleria BMW Family!

July 03, 2024

Dealership Rating
Employee Rating

Top BMW dealership on the gulf coast. They delivered our new car and took the trade so we didn’t even have to leave Pensacola to get our car. Outstanding service! More

by Ripoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

Jul 05, 2024

Galleria BMW responded

Thank you so very much. We absolutely love our clients and enjoy going that extra mile to provide outstanding service. You deserve it. Thank you again and please let us know if there is ever anything you need.

July 02, 2024

Dealership Rating
Employee Rating

I am highly impressed with the dealership's cleanliness and professional atmosphere. The entire staff is friendly and welcoming, making me feel valued as a customer. This is my third lease with Shane and h More

by alainaguillot504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang

Jul 03, 2024

Galleria BMW responded

This makes us so happy to hear! Thank you so very much for your repeat business and trust. Shane is a great member of our team and we are glad he is always there for you. Thank you too for the comments about our dealership's atmosphere. We want everyone who comes in to feel warm and welcomed; like they are part of the family. Please know that we are always here if there is ever anything you may need.

June 30, 2024

Dealership Rating
Employee Rating

Great staff they are all lovely and helpful. Jacob was amazing throughout the whole process. More

by Elijah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

Jul 01, 2024

Galleria BMW responded

Elijah, Thanks you so very much for taking the time to leave us this great review. We are very happy that Jacob could assist. Please know that we will always be here should you need anything. Welcome to the Galleria BMW Family.

June 29, 2024

Dealership Rating
Employee Rating

I wanted to share my recent experience while shopping for a vehicle at Galleria BMW. As we all know, shopping for a car can be a stressful experience, especially when it comes to finding a dealership th More

by Greg Pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jul 05, 2024

Galleria BMW responded

We are very happy you shared your experience with us. Making our customers happy is our #1 priority. Thank you so very much for your kind words about Sonya and Michelle and will love to share that with them both. Please know that you are a member of the Galleria BMW Family and we are always here if you need us.

Jul 05, 2024

Galleria BMW responded

You are very welcome and please know that we are always here for you. Have a great weekend!

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