MICHELLE LADNER | Page 8

Amazing dealership experience from Sales to Service. A very modern environment with plenty of amenities and amazing customer experience. Amy takes the time to understand the fact that you are not just t A very modern environment with plenty of amenities and amazing customer experience. Amy takes the time to understand the fact that you are not just trying to purchase a vehicle but to have an experience with a vehicle that you can enjoy and suits your lifestyle. She’s also not trying to serve a customer but to build a business relationship with the client. This is what puts her at the head of the class. Her amazing ability to engage and decipher the needs and wants of new and existing clients. More

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Overall was very good. The salesman was informative and pleasant. He goes out of his way to make us happy. The salesman was informative and pleasant. He goes out of his way to make us happy. More

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Avery and Matt were AWESOME! Second BMW in less than a year! They were informative, accommodating and friendly. They weren’t pushy AT ALL! Most car salesmen are aggressive but no Second BMW in less than a year! They were informative, accommodating and friendly. They weren’t pushy AT ALL! Most car salesmen are aggressive but not at Galleria. I’ve recommended it over and over the past yr More

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Excellent dealership. Bought my X5 from them. I had to get it serviced. I spend a lot of time on the road traveling so really do not have a lot of time. I called service Bought my X5 from them. I had to get it serviced. I spend a lot of time on the road traveling so really do not have a lot of time. I called service advisor Billy Herbert and he managed to get me in soon, found a nail in one of my tires and had me a new one overnighted to the dealership and had me backup and on the road in ASAP These are great people to deal with. Special thanks to Billy for all the help. See you at the next service Phil More

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Brandon is an outstanding member of your team. He is professional, timely and courtesy. He is a five star team member and I highly recommend him. professional, timely and courtesy. He is a five star team member and I highly recommend him. More

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