Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
138 Reviews
4.5

138 Reviews

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138 Reviews of Maggie Arnold

June 17, 2026

Dealership Rating
Employee Rating

I wish I could remember the names of each staff person who assisted me this time. Everyone was wonderful from the person who checked me in to the person who gave me a lift home. The price was high, but eq More

by dhammakamala
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2026

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The staff are very quick and helpful. It's always a professional atmosphere when I go. More

by mattxm85
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2026

Dealership Rating
Employee Rating

Didn’t like they tried to get me to pay another $175 for another diag fee after they messed up my window and it stopped working, i fixed it myself. More

by Tatsamaru
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Service Communication
Recommend Dealer
Yes

June 06, 2026

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The service time was great and how the service was explained, and how my policy was reviewed to me. More

by emeliafekaa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 05, 2026

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The service advisor did not communicate well, and when they did reach out, it was to upsell unnecessary service. Overall a very different experience than what I expect from a dealership. More

by msutherlandmd
Service Price Transparency
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Recommend Dealer
No

June 04, 2026

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Very fast and convenient . Location very close to my house. Location is very clean and the workers are very friendly and courteous. More

by kyeremehpaul
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2026

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Employee Rating

My issue has not been addressed. Half of my complaints were not even inspected. The dispatch note milage did not match the actual odometer. We agreed to do extensive testing whereas More

by patryk.chociej
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Recommend Dealer
No

May 30, 2026

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Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. More

by SVin377348
Recommend Dealer
Yes

April 22, 2026

Dealership Rating
Employee Rating

Maggie was very good to work with and I would like her to be my service rep for my next service in June. More

by kirchj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 16, 2026

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Employee Rating

Great service and I was impressed with the speed and time of completion. Excellent service. More

by tettehemmanuel32
Service Price Transparency
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Recommend Dealer
Yes
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