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Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
151 Reviews
4.5

151 Reviews

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151 Reviews of Maggie Arnold

August 05, 2026

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Employee Rating

I always have a great experience when I am having my car serviced at Toyota Direct. People and the amenities are fantastic More

by Purple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill, Isatou Jahateh, Caleb Meyer

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Aug 06, 2026

Toyota Direct responded

We’re pleased to hear that you can consistently count on us for fantastic service, Purple! Thank you for your feedback and for choosing Toyota Direct.

August 03, 2026

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Employee Rating

They took good care of me. I would like to say thank you so much More

by shugrifarah23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Karly Bowers, Casey Canfora, Derek Cox

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Aug 05, 2026

Toyota Direct responded

Farah, thanks so much for the 5-star review of Toyota Direct!

August 03, 2026

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Employee Rating

Detailed Patient Informative Helpful Kind Clean Work with me regarding cost and what can wait until my next vidit More

by williams7377
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2026

Toyota Direct responded

We’re glad our team could provide informative, patient, and helpful service here at Toyota Direct. We appreciate your feedback and support, and we look forward to serving you again. See you next time!

July 28, 2026

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Employee Rating

The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

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Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 27, 2026

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Employee Rating

Maggie was courteous and professional while checking me in and then out-she was helpful also. Very comfortable large waiting area. More

by dlmason0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Jul 27, 2026

Toyota Direct responded

We're pleased to hear that Maggie made your experience smooth and comfortable at Toyota Direct. Thank you for your kind words and for choosing us! Safe travels!

July 23, 2026

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Employee Rating

Staff were courteous and prompt. Very comfortable waiting area. Kept me informed of cost and timing. More

by Bill
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2026

Toyota Direct responded

Thank you, Bill, for stopping by to leave Toyota Direct a wonderful review!

July 21, 2026

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Employee Rating

Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

Print
Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 11, 2026

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Employee Rating

Maggie and her team took excellent care of my Tacoma while it was in for service. More

by Rich Bischert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 01, 2026

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Employee Rating

The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. More

by mh2242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza

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July 01, 2026

Dealership Rating
Employee Rating

They always provide the best service. They treat you like family. They respect your time and provide any/every thing needed for elite customer satisfaction. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Joey Lyn Ronk, Chris Grossman, Mindy Hill, Isatou Jahateh, Caleb Meyer, John Marnell, Clifford Williams, Ricky Deppen

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