Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 68

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
4.5
1,152 Reviews
4.5

1,152 Reviews

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1152 Reviews of Maggie Matir

January 20, 2021

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Employee Rating

They said they provided shuttle service but not until 10:00 am misinformation . They never looked at my car. I will attend another Dodge dealer. More

by lashan9264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Feb 03, 2021

Eastchester Chrysler Jeep Dodge Ram responded

I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

January 20, 2021

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Very good service. I came in the just to window shop for a new car and also trade in my old Dodge Charger. I walked out wi to a keep Cherokee. I got a gray trade in value too More

by SMALLPATRICKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new Jeep Cherokee, and we hope to see you back for your first oil change!

January 18, 2021

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I came in for a recall and Maggie was my service advisor! She was very friendly and kept me updated about when and how long it would be to pick back up my vehicle. More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that Maggie could assist with your recall repair process. Thank you so much for posting a review about your service experience at Eastchester Chrysler Jeep Dodge Ram! If any future concerns should arise, we will be here to help.

January 18, 2021

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Employee Rating

This dealer has been the worst first experience I ever had I took my car to get diagnosed and I’m having the same exact problem after paying for a supposedly problem that my car had. My car keeps over hea More

by IRIS-ROSE4810@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ricky

Feb 03, 2021

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and I'm sorry to hear that you are experiencing difficulties with your vehicle. I would be more than willing to speak with you directly about this overheating issue and see what more we can do to assist you. Would you consider giving me a call? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

January 16, 2021

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Employee Rating

They are very good and they are very professional and made me feel very comfortable and everything was done in short time and they are very good at working together thank you 😊 More

by josephtaormina135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Jan 18, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Joseph, for leaving Eastchester Chrysler Jeep Dodge Ram a review! We look forward to taking care of you during your next visit!

January 12, 2021

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Employee Rating

My experience was wonderful The staff is really great there I am looking forward to having my vehicle serviced there in the near future thank you More

by nightman365
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Jan 12, 2021

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to have you as a returning customer! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and taking the time to leave us such a positive review. See you next time!

January 12, 2021

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Employee Rating

My service counselor was pretty good, but I have absolutely no faith in your mechanics. Their work is extremely slow and sloppy. On more than one occasion they have broken one thing when trying to r More

by lbrown68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 27, 2021

Eastchester Chrysler Jeep Dodge Ram responded

This doesn't sound like the knowledgeable service we pride ourselves on here, and I would be more than willing to speak with you directly about what happened during your visits. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

January 10, 2021

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Employee Rating

My interaction with the Service Departments Representative (Maggie) was again a very courteous, knowledge filled, and professional experience. I was very satisfied with the service performed o More

by lhenry1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Maggie. We appreciate your business and are wishing you many safe and happy miles down the road! - The Eastchester Chrysler Jeep Dodge Ram team

January 09, 2021

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Employee Rating

The staff was professional and courteous the dealership was run well in general and it was well organized considering how limited spaces in New York City More

by TDON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for shopping with us at Eastchester Chrysler Jeep Dodge Ram! We are happy to hear that you received professional service from our team which earned your business. Safe travels in your new ride!

January 08, 2021

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Employee Rating

Fast friendly and knowledgeable!! They were organized, clean and had coffee too. They even assisted me with clearing up a manufacturing recall. Making an appointment for next visit was effortless and smoo More

by MDERICO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Jan 08, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Reviews like this one always make our day! It's fantastic to hear that our team took such good care of you and your vehicle. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your repair and maintenance needs, and see you next time!

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