Manessa Morales

Mr Burns the used car manager and Vanessa Morales (product Spec.) were excellant to work with friendly, helpful and honest. Manessa went above and beyond to find us the right car. Mr Burns made our (product Spec.) were excellant to work with friendly, helpful and honest. Manessa went above and beyond to find us the right car. Mr Burns made our trade easy. More

Report | Print

Very professional team and clean facility. No pressure sales. It was a very smooth transition. No pressure sales. It was a very smooth transition. More

by mard Verified Customer Verified Customer

Report | Print

We discovered this dealership via CarGuru app and drove from Tucson to Sierra Vista! It was well worth the trip! Thank you to Manessa and the rest of the Sierra Toyota crew for a relaxing day of car buying from Tucson to Sierra Vista! It was well worth the trip! Thank you to Manessa and the rest of the Sierra Toyota crew for a relaxing day of car buying instead of stress, that we imagined! 5 stars! More

Report | Print

Easy to work with on buying a new car. The sales person, Manessa, was the best. The sales person, Manessa, was the best. More

Report | Print

I did not like the SmartPath credit process. The App is designed primarily for Leasing a vehicle, not purchasing. I spend 5 hours on 7/24/2025 trying to fill out the application online, only t The App is designed primarily for Leasing a vehicle, not purchasing. I spend 5 hours on 7/24/2025 trying to fill out the application online, only to be kicked off (incompleted) because I would/could not fill out leasing questions. When I called the Salesman, Jeff Bennett on 7/25/25, he told me not to worry about it. We would take care of it on 7/26/2025. Then I found out he didn't use the SmartPath application but a Sierra Toyota local application.. When I finally completed the application and gave him the application number, the credit manager didn't use it but had Jeff use the local application, It's a good thing I brought all of my gross pay numbers with me (those wages were in the Toyota SmartPath application but they didn't transfer the numbers. Basically the local version had the same fields but since they didn't use that SmartPath application, I had to have the numbers available. More

by MURPH720 Verified Customer Verified Customer

Report | Print

The process was painless. The truck was in excellent shape. Well taken care of. We’ll do it again if I have to, but being a Toyota will probably outlive me The truck was in excellent shape. Well taken care of. We’ll do it again if I have to, but being a Toyota will probably outlive me More

Report | Print

Manessa was outstanding to work with. From the start, she walked us through getting the vehicle ordered with all the items we wanted. She kept us informed through the whole process...wh From the start, she walked us through getting the vehicle ordered with all the items we wanted. She kept us informed through the whole process...when the vehicle build started, changes to the build, and when it was shipped and delivered. During the final process of picking up the vehicle, she went over and above to resolve some issues we had with our outside financing and get us into our new vehicle (which is awesome!). We recommend Manessa to anyone looking for a new car. Julie from financing was outstanding as well, working with our bank to get all the i's dotted and t's crossed. All around, Sierra Toyota is a great place! I would highly recommend them. More

Report | Print

Really well ran and the staff was very friendly. Open to any questions and were not pushy Open to any questions and were not pushy More

Report | Print

This dealership took its time to help me find the best vehicle for me to be in!!!! vehicle for me to be in!!!! More

Report | Print

Amazing customer service. Made buying a car so easy for us. They had cars on their lot that were not available at other dealerships. Made buying a car so easy for us. They had cars on their lot that were not available at other dealerships. More

by gcrogers Verified Customer Verified Customer

Report | Print