Manny Reyes

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

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I met with Mario and Manny, and I was in and out within an hour and a half. an hour and a half. More

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5 stars for Mario and Manny, extremely happy with my car and the service provided by these two and the service provided by these two More

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I bought a 2024 GTI 380 from City Volkswagen Evanston today and had the best car buying experience to date! Mario was my sales consultant and he was fantastic to work with - friendly, honest, and transpa today and had the best car buying experience to date! Mario was my sales consultant and he was fantastic to work with - friendly, honest, and transparent! Manny in the finance department was also a pleasure to work with. He took the time to walk me through the numbers and warranty to made sure I understood everything. I would highly recommend City VW Evanston! More

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Worked with Mario and Manny to buy a used car. They were both very nice and easy to work with They were both very nice and easy to work with More

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I had the pleasure of working with the sales manager, Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis being a first-time car buyer. Narcis exceeded any expectations to be had and made the entire experience seamless and positive; he is knowledgeable, efficient, and engaging. Furthermore, Narcis was considerate of my time/work schedule and finances in finalizing the purchase. I would highly recommend Narcis and the team at City Volkswagen of Evanston for your next vehicle purchase or service needs. More

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We had an amazing experience with Mario! We purchased our second car with him because of how great he is! He is very kind and dedicated to provide the best experience to his customers. The e We purchased our second car with him because of how great he is! He is very kind and dedicated to provide the best experience to his customers. The entire team at this dealership is top-tier. We will definitely purchase future cars with Mario, as he is the best! More

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Brendan was so helpful and patient with me. It was my first time buying a car and for something that is very expensive and very big he helped me through the whole process and even helped me fin It was my first time buying a car and for something that is very expensive and very big he helped me through the whole process and even helped me find the best option. I’d also like to add that Brendan explained the whole buying process and didn’t make me feel rushed at all. I’m very happy with the service and treatment Brendan provided. Thank you very much Brendan! More

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Extremely happy with the car I got and with the way I was treated throughout the process treated throughout the process More

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We owe all of our thanks to Mario for providing excellent service and for helping us pick out an amazing new car! service and for helping us pick out an amazing new car! More

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