Manolo Santos | Page 21

Ryan helped us through the whole process. Loved a lot about this dealership, but we felt very relieved and informed with Ryan especially. We got our first all electric vehicle and he gave us so much info about this dealership, but we felt very relieved and informed with Ryan especially. We got our first all electric vehicle and he gave us so much info, and most likely will continue to chat with us as we learn all the new things. Love my new car and fully appreciate this dealer. More

by pattysquishy Verified Customer Verified Customer

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This is my fourth MINI Countryman. My second from This is my fourth MINI Countryman. My second from Ferman MINI and Manalo Santos. This is the first time I actually had to order ahead of time. This is my fourth MINI Countryman. My second from Ferman MINI and Manalo Santos. This is the first time I actually had to order ahead of time. Santos and Ryan made sure I would get it near or shortly after my lease was over. I flew back from Southwestern Kentucky a few days after is arrived I drove 919 miles back for it's initial break in drive. With all the new features and getting back in All Wheel Drive I'm very pleased that I did not lease this one. Thank you to the entire Ferman Automotive Staff. We are always greeted with a smile and a handshake. Next up my Wife's BMW X1 lease is over in December. I am very confident that Mary and Alan will take care of her. More

by devildogjoer Verified Customer Verified Customer

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My advisor Bob Annis(no relation) went above and beyond to get me my dream car. to get me my dream car. More

by dannis33611 Verified Customer Verified Customer

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We love our new Mini Cooper! Our salesperson, Sara was a pleasure to work with. She is very knowledgeable about the cars and available specs. She lead us through the whole process seamlessly. Whenever we ha pleasure to work with. She is very knowledgeable about the cars and available specs. She lead us through the whole process seamlessly. Whenever we had questions, she was very prompt with her responses. 5* all around. More

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After driving the Mini Cooper I wanted to purchase, coming to a price agreement and putting down a deposit - the salesman called to apologize for quoting us on the wrong car. This price increase was a coming to a price agreement and putting down a deposit - the salesman called to apologize for quoting us on the wrong car. This price increase was a $4,000 difference. More

by bluckcaisey Verified Customer Verified Customer

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The Professional and Yet Gentle Guidance from finding the perfect Car to Financing is Amazing perfect Car to Financing is Amazing More

by Jimi Verified Customer Verified Customer

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The Staff was friendly and thorough. Sara with the sales team is positive and enthusiastic. team is positive and enthusiastic. More

by lauri.mathes Verified Customer Verified Customer

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Loved dealer with my sales advisor, Bob. He was very knowledgeable and helpful in teaching me about Mini knowledgeable and helpful in teaching me about Mini More

by gteangelb Verified Customer Verified Customer

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Hands-down the best used car purchasing experience we’ve ever had. Everyone was so pleasant and friendly. From the moment we began texting our sales associate, all the way to financing everyone was low pres ever had. Everyone was so pleasant and friendly. From the moment we began texting our sales associate, all the way to financing everyone was low pressure and very accommodating. Dallas was very proactive texting us information about the vehicle we were purchasing. He did thorough research and filled us in with all the details we needed to make an informed and educated purchasing decision. I have never had such a pleasant used car purchasing experience in my life. I will try to purchase all of my vehicles from here in the future even though it was almost a 2 Hour Drive from our house. Thank you all for excellent service. More

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From the moment I called David for service, to the moment Ed picked up my car and returned it (nice and shiny), my experience with Ferman Mini of Tampa Bay was exceptional. Their Service, Sales and Finance D Ed picked up my car and returned it (nice and shiny), my experience with Ferman Mini of Tampa Bay was exceptional. Their Service, Sales and Finance Departments are superb. I bought my Mini two years ago at the Tampa Bay dealership and have experienced nothing but excellence ever since!! More

by Barb Verified Customer Verified Customer

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